Student Success Officer

13 hours ago

Eranhipalam Calicut Kerala, India XYLEM LEARNING Full time ₹ 15,000 - ₹ 1,60,000 per year

Job Title: Student Success Officer

Location: Kozhikode

Role Overview

We are looking for a proactive and student-focused Student Success Officer to enhance the overall learning experience and ensure high levels of satisfaction among students and parents. Acting as a bridge between learners, parents, and the academic team, this role is responsible for continuous communication, feedback management, activity coordination, and student engagement. The position also contributes to student progression and enrollment conversions by fostering trust, motivation, and academic support.

Key Responsibilities

1. Student & Parent Interaction

  • Conduct regular follow-ups with students to monitor learning experience, course satisfaction, and academic progress.
  • Collect structured feedback from parents on classes, services, and student performance.
  • Address concerns promptly and escalate issues to academic or support teams as required.

2. Coordination & Activity Planning

  • Collaborate with course coordinators and faculty to plan and implement academic, co-curricular, and engagement activities.
  • Participate in weekly review meetings with in-charge teachers and the Category Manager.
  • Support seamless execution of centre-based and online academic initiatives.

3. NEST Exam Promotion

  • Build awareness about the NEST Exam, its importance, and benefits.
  • Drive active student participation and ensure registrations meet assigned targets.

4. Student Categorization & Data Management

  • Identify and classify students eligible for the ISP Programme.
  • Maintain accurate student records, enrolment details, and participation data.
  • Track student performance, engagement, and progress across academic streams.

5. Student Conversion & Retention

  • Engage students and parents to encourage progression into advanced programmes, including ISP.
  • Communicate programme value and benefits effectively to achieve enrolment conversions.
  • Meet assigned student conversion and retention targets.

Qualifications & Skills

  • Graduate in any discipline (Education/Management background preferred).
  • 1–3 years of experience in student support, counselling, or academic coordination.
  • Excellent communication and interpersonal skills (fluency in English and Malayalam preferred).
  • Strong data handling, multitasking, and relationship management abilities.
  • Target-driven mindset with problem-solving and initiative-taking skills.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹16,000.00 per month

  • Student Success Specialist

    13 hours ago

    Eranhipalam, Calicut, Kerala, India XYLEM LEARNING Full time ₹ 15,000 - ₹ 1,60,000 per year

    Job Title: Student Success OfficerLocation: KozhikodeWe are seeking a proactive and student-focused Student Success Officer to enhance learning experiences and strengthen student–parent engagement. This role acts as the primary link between students, parents, and the academic team, ensuring effective communication, support, and progression.Key...

  • Student Counselor

    3 days ago

    Calicut, Kerala, India Perpex Insights LLP Full time

    **Job Description: Student Counselor** **Location**: Kozhikode **Salary**: ₹12,000 - ₹20,000 per month (plus attractive incentives) **Key Responsibilities**: - Provide personalized counseling to students interested in studying abroad, understanding their academic goals, preferences, and eligibility. - Assist students in selecting suitable...

  • Student Relations Officer

    1 week ago

    Calicut, Kerala, India T.I.M.E. Kozhikode Centre Full time

    Triumphant Institute of Management Education Pvt. Ltd. (T.I.M.E.) is India's leading test-prep institute with a pan-India presence. Established in 1992, T.I.M.E. today operates out of 192 offices located in 96 towns and cities across the country. T.I.M.E offers coaching for various courses such as CAT, SSC, Bank, IPM, CLAT, Hotel management, and Campus...

  • Customer Relations Officer

    1 week ago

    Calicut, Kerala, India Abc Study Links Full time

    ABC Study Links, one of the most reputed and successful Overseas Education Consultancy organisation, having several branches in India and abroad. We are looking for the following personnel for our Calicut office. *CUSTOMER RELATIONS OFFICER / STUDENT COUNSELLOR*  Marketing, Sales, Customer Relations and Business Development of the company for various...

  • Student Counselor

    2 weeks ago

    Calicut, Kerala, India EDUWORLD INTERNATIONAL PVT. LTD. Full time

    We are seeking motivated and experienced student counselors to join our team at Eduworld International. In your work as a counselor, you are going to be important in assisting students in navigating the difficult process of choosing courses, making decisions, and locating the best place to study. **Key Responsibilities**: - Provide expert guidance and...

  • Student Counsellor

    2 weeks ago

    Calicut, Kerala, India EDFIL LEARNING Full time

    **EDFIL Learning **is a leading online educational company dedicated to providing innovative and effective learning solutions.As a **Student Counselor **at **EDFIL Learning**, you'll focus on guiding students towards personalized learning paths, offering support, and ensuring their educational journey aligns with their goals. Your role will involve...

  • Student Engagement Coordinator

    1 week ago

    Calicut, Kerala, India Aegon Learning Full time

    **Company Overview**: Aegon Learning is a learning platform that is dedicated to providing quality education to every child, regardless of their background or location. Our mission is to empower students to reach their full potential by understanding their unique needs. We support academically strong students and passionate aspirants, helping them excel in...

  • Student Counselor

    2 weeks ago

    Calicut, Kerala, India Medical Coding Academy Full time

    Processing of enquiries received - Uploading the leads into ERP, regular follow-ups based on the scheduled date and updating status. - Sending mails, SMS and Whatsapp to interested students. - Call cold/warm leads (as provided) - Get students to walk-into the office - Daily reports to be sent to respective heads as per format - Counsel students (from all...

  • Student Counselor

    2 days ago

    Calicut, Kerala, India BAYROOT INTERNATIONAL LLP Full time

    Advice/ Counsel students regarding various universities, courses, admission requirements, entrance exams, scholarship abroad for Indian students - Assist with activities to promote overseas educational institutions represented by the company and / or provide the most suitable study options to students based on their profile, needs & aspirations - Provide...

  • Student Counselor

    2 days ago

    Calicut, Kerala, India BAYROOT INTERNATIONAL LLP Full time

    Advice/ Counsel students regarding various universities, courses, admission requirements, entrance exams, scholarship abroad for Indian students - Assist with activities to promote overseas educational institutions represented by the company and / or provide the most suitable study options to students based on their profile, needs & aspirations - Provide...