Team Head Clinical Label Management
7 days ago
Role purpose
Leads a team of Clinical Label Managers (CLM) and is accountable for operational deliverables as well as owns functional end-to-end responsibility for the team in a direct leadership role.
Drives functional excellence. Fosters a culture of empowerment, trust, learning, diversity & inclusion and high performance and has the disciplinary and legal responsibility for the people assigned to own team.
Role & responsibilities
Ensures high standards in all people processes including objective setting, development planning, performance management and overall talent management. Identifies and hires the appropriate talent in line with business needs
Is responsible for robust resource planning for CLM portfolio/projects and special assignments. Assign the appropriate CLM(s) to the project, considering the complexities and individual expertise, capabilities and resource availabilities within team.
Has operational accountability to make sure that CLM deliverables are met for the trials in CLM portfolio/projects as per agreed timelines, budget, quality and compliance standards. Ensures operational discipline within own team with full adherence to the Global Clinical Supply (GCS) planning rhythm
Foster continuous improvement of processes to maintain high quality standards and operational excellence. Ensures best practice sharing, knowledge exchange, and cross-functional support within the team and with other stakeholders in GCS. Adapts priorities in response to changing needs.
Ensures compliance to all relevant standards (e.g. HSE, GMP, ISEC, Data Integrity, Data Privacy). All deliverables should comply with all relevant corporate and legal guidelines on HSE and quality requirements. Supports internal and external audits and inspections
Effectively manages the interface between the team and stakeholders in other functions in and outside of GCS. Acts with credibility and clarity of purpose to build and maintain effective relationships with important stakeholders.
Act as first line of escalation for all operational challenges
Achieves a true culture of collaboration with courage, empowerment and innovation, diversity and inclusion, trust, high performance and continuous improvement mind-set in the team
Executes individual activities, part of the CLM main activities & accountabilities, as needed.
Preferred candidate profile
- Should have direct people management experience for over 8 -10 years at least
- Should have direct experience working with global teams across geographies ( lead projects & managing global stakeholders )- MNC exposure
- Excellent Communication and global stakeholder management is non negotiable
- Clinical or Commercial Labelling and Regulatory environment experience is essential
- Strong leadership skills demonstrated by projects delivered, operating ecosystem, complexities handled and frontline manager experience aligned with NVS V&Bs.
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