floor manager floor supervisor

15 hours ago


Noida, Uttar Pradesh, India Bhima Jewels Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Customer Service Sales

  • Ensure every customer is greeted and attended promptly.
  • Oversee the sales process and support staff in closing sales.
  • Handle escalated customer queries and resolve issues efficiently.
  • Ensure customers receive accurate product knowledge and guidance.

Team Supervision

  • Monitor and guide floor staff including sales executives, greeters, and support staff.
  • Allocate duties and manage staff schedules/shift rotations.
  • Ensure grooming, dress code, and behaviour standards are maintained.
  • Motivate team to achieve individual and overall sales targets.

Showroom Operations

  • Maintain proper display, cleanliness, and ambience of the showroom.
  • Coordinate with inventory team for stock availability and replenishment.
  • Ensure proper billing, documentation, and compliance at the counters.
  • Monitor safety, security, and adherence to company policies.

Reporting Coordination

  • Prepare daily sales, footfall, and customer feedback reports.
  • Share performance updates with Showroom Manager.
  • Coordinate with other departments (Accounts, Inventory, Admin) for smooth operations.

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