Client Success Manager

1 day ago

Mumbai, Maharashtra, India df0502a2-32f5-4e38-b966-3fdfd818a4da Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Job Title:

Client Success Manager

Vacancies:

1

Salary:

4.5 lakh Per Annum

Experience:

2–4 years of experience in account management, digital marketing, or client servicing.

Employment Type:

WFO

Qualification:

Bachelor's degree in Marketing, Business, or related field.

Working Days & Hours:

Mon to Sat : 9.30 am to 6.30 pm

Interview Process:

2 Round (1st Virtual & 2nd is F2F)

Industry:

Team Size:

25

Role Overview

We are looking for an experienced and client-focused
Client Success Manager
to manage end-to-end client relationships, campaign coordination, and performance tracking. The role requires strong communication, analytical ability, and a proactive approach to delivering measurable results.

Key Responsibilities

  • Act as the primary point of contact for assigned clients and ensure clear and timely communication.
  • Understand client business goals and translate them into actionable marketing strategies with internal teams.
  • Oversee project timelines, deliverables, KPIs, and expectations to maintain high client satisfaction.
  • Work collaboratively with creative, performance, and content teams to execute campaigns effectively.
  • Track campaign performance, prepare analytical reports, and present insights along with strategic recommendations.
  • Identify opportunities to upsell and cross-sell services to enhance client value.
  • Handle escalations professionally and strengthen long-term client relationships.
  • Ensure client renewals and retention through consistent performance and ROI delivery.
  • Support additional responsibilities assigned by management when aligned with business goals.

Required Qualifications & Skills

  • In-depth understanding of marketing and advertising channels — digital ads, SEO, social media, content, branding, etc.
  • Outstanding verbal and written communication skills with strong presentation confidence.
  • Ability to manage multiple client accounts and marketing projects concurrently.
  • Analytical mindset with experience using tools such as Google Analytics, Meta Ads Manager, CRM platforms, etc.
  • Strong problem-solving, negotiation, and relationship management skills.
  • Experience working in a marketing agency or digital advertising environment (preferred).

Personal Attributes

  • Client-oriented and result-driven
  • High accountability and ownership mindset
  • Ability to think strategically and act proactively
  • Team player with strong collaboration skills

  • Client Success Manager

    2 weeks ago

    Navi Mumbai, Maharashtra, India PracticeSuite, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & Responsibility:The Implementation Project Manager leads clients through the implementation of PracticeSuite's practice management software. He/she will manage multiple projects to ensure the client and the internal departments/teams are completing tasks on schedule as outlined in the client's project plan. This is a skilled position that requires...

  • Senior Client Success

    1 week ago

    Mumbai, Maharashtra, India Oracle Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title:Senior Customer success & Renewals Representative – India MarketWork Location:Mumbai, DelhiAbout the role:Oracle seeks Sales Person for its MySQL Business to cover specific sales territory in the India market, to focus on developing the existing customers in addition to winning new logo's for our product. MySQL is one of the fastest growing...

  • Client Success Specialist

    1 week ago

    Mumbai, Maharashtra, India Oracle Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DescriptionDrive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client.ResponsibilitiesExperience and Skills Required:Typically, 10-15 years of total customer success and renewals/Sales/Channel experience. Min. 5 years of Software/Database sales experience is preferred.Experience...

  • Customer Success Manager

    1 week ago

    Mumbai, Maharashtra, India 9Point Capital Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About 9Point Capital9Point Capital isIndia's first Digital Asset Management Company, providing investors with regulated access toDigital Assets and tokenized global assetsthrough GIFT City and the LRS framework.We empower Indian HNIs, UHNIs, and institutions to participate in the digital asset economy throughsecure, compliant, and tax-efficient investment...

  • Customer Success Manager

    4 days ago

    Mumbai, Maharashtra, India Loop Health Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About the RoleAs a Customer Success Manager at Loop, you will play a key role in driving customer goals, revenue expansion and product utilisation by ensuring the activation, engagement, success, retention, and growth of Loop's key, enterprise or mid-market clients.This role is focused on high-impact, high-value activities in all aspects of business...

  • Customer Success Manager

    2 hours ago

    Mumbai, Maharashtra, India Praan Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About PraanPraan is a deep-tech startup committed to democratizing clean air through innovative technology solutions. We are focussed on delivering outstanding customer experiences and building strong, long-lasting relationships with our clients.Role OverviewAs a Customer Success Manager at Praan, you will be the primary point of contact for our customers,...

  • Client Success Specialist

    2 days ago

    Navi Mumbai, Maharashtra, India Obox Hr Solution Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Client Management & retention Service Operations & delivery Stakeholder Coordination Cross selling & Business Expansion Client Onboarding Contracts, Renewals & Commercials Develop and maintain trusted, long-term relationships Required Candidate profile-Bachelor's degree in Business, Management, or related field-Strong experience in cross-selling,...

  • Client Servicing Manager

    1 week ago

    Mumbai, Maharashtra, India Adept Global Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Title:Client Growth ManagerDepartment:Customer SuccessLocation:Mumbai (Andheri)Experience:1–2 yearsEmployment Type:Full-timeAbout the RoleOur client is seeking a dynamic and relationship-drivenClient Growth Managerto join their growing team. The ideal candidate will be responsible for managing existing client accounts, ensuring exceptional customer...

  • Customer Success Manager

    2 weeks ago

    Mumbai, Maharashtra, India dekco Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    THE ROLEDrive successful PACS implementations across hospitals and clinics. Own client relationships, manage deployments, and use data to prove ROI. Perfect for someone who loves solving problems at the intersection of technology and healthcare.WHAT YOU'LL DO• Lead end-to-end PACS implementations—from kickoff to go-live to optimization• Be the primary...

  • Customer Success Manager

    1 week ago

    Mumbai, Maharashtra, India Kaam Full time ₹ 10,00,000 - ₹ 15,00,000 per year

    We are a purpose-driven foundation operating a pioneeringDiversity Employment Platformthat bridges skill gaps and fosters equal opportunities in India's workforce.Our mission is simple yet powerful —to empower women, youth, and underrepresented communities through access to meaningful jobs and training.Join us in building an inclusive future where every...