IT Manager

20 hours ago

Bengaluru, Karnataka, India Royaloak Incorporation Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Description IT Manager (PeppyBooks ERP)

Position: IT Manager PeppyBooks ERP

Location: Banaswadi, Bangalore

Department: IT / ERP Implementation

Reporting To: IT Head

Role Overview

We are looking for an experienced IT Manager with strong expertise in ERP (PeppyBooks) implementation, customization, and support. The role requires end-to-end ownership of ERP management including setup, integration, troubleshooting, and continuous improvement to ensure seamless business operations.

Key Responsibilities

  • Lead the implementation, configuration, and customization of PeppyBooks ERP across functions (HR, Finance, Sales, Operations, Inventory, etc.).
  • Act as the primary system administrator for PeppyBooks ERP, ensuring uptime, access control, and role-based permissions.
  • Coordinate with different departments to gather requirements and translate them into ERP workflows.
  • Handle data migration, validation, and regular updates within the ERP system.
  • Ensure smooth integration of PeppyBooks with other systems (payroll, Tally, attendance, CRM, etc.).
  • Conduct user training sessions and prepare manuals for employees to improve ERP adoption.
  • Monitor system performance, troubleshoot issues, and coordinate with PeppyBooks support/vendor for escalations.
  • Generate MIS reports and dashboards for management insights and decision-making.
  • Ensure ERP-related activities comply with data security, IT policies, and statutory regulations.
  • Identify opportunities to optimize processes through ERP automation and new module adoption.
  • Provide technical support for IT-related operational tasks (hardware/software coordination, email setups, etc. if required).

Key Skills & Competencies

  • Strong knowledge of ERP systems, preferably PeppyBooks.
  • Good understanding of HR, Finance, Sales, and Operations processes.
  • Proficiency in data management, SQL/Excel reporting, and system administration.
  • Project management skills for end-to-end ERP rollout and enhancements.
  • Strong analytical and problem-solving abilities.
  • Excellent communication and training skills.
  • Ability to collaborate with cross-functional teams and manage vendors.

Qualifications & Experience

  • Bachelors degree in Information Technology / Computer Science / Business Systems (or equivalent).
  • 8 years of experience in ERP implementation/management, with at least 2+ years in PeppyBooks ERP (preferred).
  • Experience in retail, manufacturing, or consumer business ERP environments is a plus.

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