Trainer - Call Center

SPECIALIST Skill (Primary) DWP-UCC-Network Voice Location Noida Job Description (Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work...

Key Responsibilities:Listen to and assess customer service calls for quality and adherence to scripts and protocolsProvide constructive feedback and quality scores to agentsIdentify trends and recommend process improvementsCollaborate with team leads and trainers to drive performance improvementMaintain accurate evaluation records and...

Here's a professional and complete Job Description (JD) for your requirement:Job Title: Process Trainer – BPO Sales (Tata 1mg Customer Service)Location: NoidaOpen Positions: 2Salary Offered: ₹25,000 to ₹29,000 (in-hand)Qualification: HSC / GraduateJoining: Immediate Joiners PreferredJob Description:We are hiring 2 experienced Process Trainers for our...

Industry & SectorA fast-paced Business Process Outsourcing (BPO) and Contact Center environment delivering customer support, back‑office processing, and voice/non‑voice services for global clients. We focus on process excellence, SLA adherence, and continuous performance improvement.Primary Title:BPO Process Trainer (On‑site) — Location: IndiaAbout...

Position: Process TrainerLocation: NoidaDepartment: Training & QualityExperience Required: 2-4 years as a Process Trainer in BPO/Customer Service.Employment Type: Full-timeAbout the RoleWe are seeking an enthusiastic and experienced Process Trainer to join our team. The trainer will be responsible for delivering engaging and effective training sessions for...

Inbound Customer Care Job DescriptionRole – Handle inbound calls from customers regarding medical/emergency support, ambulance booking, and health queries.Customer Interaction – Answer calls politely, listen to the query, and provide correct information/assistance.Ambulance Booking Support – Register details, confirm location, and ensure timely...

Voice and Accent Trainer (BPO)Location: US Shift (Work from office)Experience: 2+ YearsShift: Night shiftImmediate joiners onlyUpto 6.5-8 LPASkills:Key Responsibilities:• Deliver Voice & Accent, grammar, and communication training for new hire batches.• Conduct New Hire Orientation/Foundation Communication Training and prepare trainees for production.•...

Company DescriptionKloud4V is a leading career-focused training institute committed to empowering students and professionals with industry-ready skills. We specialize in IT Training, Study Abroad Programs, and Aviation & Hospitality Training. Our aim is to help learners bridge the gap between classroom knowledge and real-world expertise. With expert...

We are looking for enthusiastic & customer-focused professionals to join our Kannada Blended Process team. The role involves handling inbound & outbound customer interactions across calls, emails, and chat, ensuring prompt resolution & excellent CX.

We are thrilled to announce a new project launch at the Capgemini NSEZ Center of Excellence in SkillingAs part of this initiative, we are looking for a skilled and dynamic Technical Trainer with over 2 years experience to join the Aadhaar Association team powered by Idemia Foundation.If you are passionate about training and mentoring learners in Data...