Trainer - Call Center

Responsibilities:* Meet daily/weekly targets BPO Call Center* Expert in English speaking, Great Listening skills* High call quality standards* Manage domestic calls via phone and email* Adhere to company policies and procedures

SPECIALIST Skill (Primary) DWP-UCC-Network Voice Location Noida Job Description (Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work...

Here's a professional and complete Job Description (JD) for your requirement:Job Title: Process Trainer – BPO Sales (Tata 1mg Customer Service)Location: NoidaOpen Positions: 2Salary Offered: ₹25,000 to ₹29,000 (in-hand)Qualification: HSC / GraduateJoining: Immediate Joiners PreferredJob Description:We are hiring 2 experienced Process Trainers for our...

Position: Process TrainerLocation: NoidaDepartment: Training & QualityExperience Required: 2-4 years as a Process Trainer in BPO/Customer Service.Employment Type: Full-timeAbout the RoleWe are seeking an enthusiastic and experienced Process Trainer to join our team. The trainer will be responsible for delivering engaging and effective training sessions for...

Inbound Customer Care Job DescriptionRole – Handle inbound calls from customers regarding medical/emergency support, ambulance booking, and health queries.Customer Interaction – Answer calls politely, listen to the query, and provide correct information/assistance.Ambulance Booking Support – Register details, confirm location, and ensure timely...

Company DescriptionKloud4V is a leading career-focused training institute committed to empowering students and professionals with industry-ready skills. We specialize in IT Training, Study Abroad Programs, and Aviation & Hospitality Training. Our aim is to help learners bridge the gap between classroom knowledge and real-world expertise. With expert...

We are looking for enthusiastic & customer-focused professionals to join our Kannada Blended Process team. The role involves handling inbound & outbound customer interactions across calls, emails, and chat, ensuring prompt resolution & excellent CX.

Company DescriptionGRAStech, a division of GRAS Education and Training Services Pvt. Ltd (popularly known as GRAS Academy), is one of India's premier institutions for vocational training and skill development. With over 35 operating training centers across 10 states, GRAS Academy is a key training partner for the National Skill Development Corporation....

Role & responsibilitiesTo train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected benchmark, before they hit the floor.Responsible for conducting refreshers training program based on the training need analysis shared by the Quality team.Has to ensure that all the data relating to training are populated in...

Looking for Freshers or experienced candidates.Roles and ResponsibilitiesHandle customer calls, resolve their queries, and provide excellent service.Process customer requests, complaints, and feedback in a timely manner.Maintain accurate records of all interactions with customers using CRM software.Meet performance targets set by the organization for call...