Assistant Manager-Travel Desk
1 week ago
Key Responsibilities:
- The responsibilities of the travel desk include optimizing travel operations and making travel arrangements at local and international levels.
- Sourcing the best travel vendors/agencies and evaluating prices and services.
- Negotiating preferred rates with travel vendors
- Planning and executing travel arrangements - accommodations, booking flights, hotels, car rentals, and coordinating activities.
- Managing and processing all travel-related documentation, including payments, itineraries, visas, medical, and legal forms.
- Maintaining cordial relationships with travel vendors, such as car rentals, hotels, and airlines.
- Providing guidance and support on travel arrangements to travelers and ensuring a smooth travel experience.
- Assisting with any travel-related issues that may arise including queries/support required in odd hours due to different time zones, traveling during odd hours, etc.
- Creating, optimizing, and monitoring corporate travel policies.
- Ensure compliance in all aspects of travel procedures.
- Drive continuous improvement of travel programs.
Experience and Qualifications:
- Bachelors degree in tourism, travel, or hospitality. Master's degree in relevant areas shall be preferred.
- Certification in travel or hospitality may be advantageous.
- 8+ years of experience in the Travel Industry.
- Hotel negotiations and vendor relationship management.
- Should have a strong working knowledge of travel management processes, alternative travel arrangements, and visa processes, etc.
- Knowledge of international travel regulations, customs, and currencies.
- Excellent understanding of Geography at local and international levels.
- Excellent communication (oral and written) and negotiation skills.
- Focused and attention to detail.
- Hands-on and approachable leadership style.Customer-oriented approach.
- Proficient in MS Office, Preparing various reports, Dashboards, etc.
Competencies Required:
- Communication, Problem-solving, and Negotiation skills
- Time management, Planning, and attention to detail
- Tech-savvy
- Service oriented
- Leadership skills
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