Social Media Manager

23 hours ago

Bengaluru, Karnataka, India Mellow Designs Full time

Experience:
Minimum 2 Years (Agency experience Preferred)

Industry:
Marketing Agency (Service-based, B2B clients)

Location:
Bangalore (Work from Office)

Job Summary

We are hiring a Social Media Manager with strong digital marketing fundamentals to manage B2B brand presence across platforms. The role requires hands-on experience in social media planning, content writing, ORM, and performance-backed content strategy. You will work closely with performance marketers, designers, and account managers to deliver consistent, brand-aligned outcomes for B2B clients.

Key Responsibilities

Social Media Strategy & Management


• Plan and manage social media calendars for B2B clients across LinkedIn, Instagram, X, Facebook and other relevant platforms


• Create platform-specific content strategies aligned with business goals and audience intent


• Handle end-to-end social media management: posting, scheduling, monitoring

Content Writing & Planning


• Write clear, professional, and engaging content tailored for B2B audiences


• Develop captions, post copies, carousel content, and basic campaign messaging


• Coordinate with designers to ensure content and visuals are aligned

ORM (Online Reputation Management)


• Monitor comments, DMs, and brand mentions


• Respond professionally to queries, feedback, and negative comments


• Escalate issues when required and maintain brand tone consistently

Performance & Digital Marketing Support


• Work closely with the performance marketing team to align organic content with paid campaigns


• Understand basic metrics such as reach, engagement, CTR, and conversions


• Assist in reporting and insights for social media performance

Client Coordination


• Coordinate with internal teams and account managers for timely delivery


• Implement client feedback accurately and within timelines

Requirements


• Minimum 2 years of experience as a Social Media Manager


• Experience handling B2B clients


• Strong skills in social media planning, content writing, and ORM


• Basic understanding of digital marketing and performance metrics


• Ability to manage multiple accounts and deadlines


• Clear written and verbal communication

Preferred


• Exposure to paid media concepts (Google Ads / Meta Ads – awareness level)


• Experience using tools like Canva, Meta Business Suite, Hootsuite, Buffer, or similar


• Portfolio or live social media handles managed

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