L2 support Application security

1 week ago

Bengaluru, Karnataka, India HCLTech Full time ₹ 2,00,000 - ₹ 12,00,000 per year

Basic Qualifications


• BE/BTech in Computer Science, Information Technology,

Engineering or a related field


• Great relationship attitude for managing client expectations

and satisfaction


• Should have experience in Application Security


• Should have experience in Cloud Technology


• Knowledge on

multiple operating systems (Windows, UNIX)

Shell script (UNIX and Windows)

SQL Language and databases (DB2 and MSSQL)

Networking (basic)


• Ability to collaborate with geographically distributed cross-

functional teams


• Good written and verbal communications skills

Preferred Qualifications


• Master's Degree in Information Technology

Some experience of working with customers and supporting

internal or external clients

Detail JD :

HCL Technologies is seeking to hire a Technical Support Professional.

This role specializes in performing and enabling remote technical

support for products.

The candidate will have a strong technical background and be

responsible for:


• Troubleshooting, diagnosing and fixing customer issues


• Using technical and negotiation skills in collaboration with

other support operations/organizations to priorities and

diagnose problems to resolution

The ideal candidate must be detail-oriented, able to work

independently and juggle multiple tasks. You will be part of a world-

wide team responsible for supporting geographically distributed

customers.

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