L2 support Application security
1 week ago
Basic Qualifications
• BE/BTech in Computer Science, Information Technology,
Engineering or a related field
• Great relationship attitude for managing client expectations
and satisfaction
• Should have experience in Application Security
• Should have experience in Cloud Technology
• Knowledge on
multiple operating systems (Windows, UNIX)
Shell script (UNIX and Windows)
SQL Language and databases (DB2 and MSSQL)
Networking (basic)
• Ability to collaborate with geographically distributed cross-
functional teams
• Good written and verbal communications skills
Preferred Qualifications
• Master's Degree in Information Technology
Some experience of working with customers and supporting
internal or external clients
Detail JD :
HCL Technologies is seeking to hire a Technical Support Professional.
This role specializes in performing and enabling remote technical
support for products.
The candidate will have a strong technical background and be
responsible for:
• Troubleshooting, diagnosing and fixing customer issues
• Using technical and negotiation skills in collaboration with
other support operations/organizations to priorities and
diagnose problems to resolution
The ideal candidate must be detail-oriented, able to work
independently and juggle multiple tasks. You will be part of a world-
wide team responsible for supporting geographically distributed
customers.
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