HubSpot Implementation Specialist

SUMMARY

This is a remote position.

About Us

At Contour Education, we're reshaping how students learn one small group at a time. Since launching in 2020, we've helped over 6,000 students succeed in their school assessments and final exams through engaging small-group tutoring, backed by a team of 250+ onshore and 70+ offshore staff.

Our offshore team in India has been instrumental in helping us deliver high-quality academic content and student support at scale. As we continue to grow, we're entering a new chapter focused on operational automation and systems integration to support thousands of student journeys.

A key part of that transformation is our current shift from to HubSpot as our primary CRM. We're building out HubSpot from the ground up and joining us now means you'll play a central role in designing workflows, setting best practices, and becoming the go-to expert for a system you've helped shape. We're also preparing to launch dedicated, offshore Sales and Marketing departments in 2025, focused on driving personalised and scalable communication. Your work in automating these functions will directly fuel our next stage of growth.

Recognised three years in a row by the Australian Financial Review as one of Australia's Fastest Growing Startups, Contour is scaling rapidly and we're looking for passionate systems thinkers to help build the infrastructure that powers it all.

Why Join Contour?

• Be part of a high-growth EdTech company at a foundational stage of system transformation

• Play a key role in migrating from to HubSpot and shaping how we use the platform long-term

• Own automations across Sales, Marketing, and Student Operations

• Collaborate with our India-based Automations (API & Low-Code) Team and stakeholders in Australia

• Work on integrating HubSpot with our in-development Learning Management System (LMS)

• Get autonomy, clarity, and the chance to make a meaningful impact

Key Responsibilities

• Design and implement HubSpot workflows to automate key processes across Sales, Marketing, and Support

• Lead the migration from to HubSpot, ensuring seamless transition and data integrity

• Build scalable automations to support lead routing, lifecycle communication, and task management.

• Collaborate with tech and operations teams to identify high-impact automation opportunities

• Ensure data quality, system reliability, and ease of reporting across teams

• Help define HubSpot structure (properties, lists, pipelines, reporting dashboards) as part of foundational system setup

Who You Are

• A systems thinker who enjoys simplifying and scaling complex operations

• Organized, analytical, and obsessed with clean, reliable data

• Collaborative communicator who can work cross-functionally across remote teams

• Motivated to support a high-growth company and own a critical part of our infrastructure

• Excited by the opportunity to shape a CRM ecosystem from day one

Requirements

Must-Haves:

• 3 5 years of hands-on experience with HubSpot CRM

• Proven track record in setting up and managing workflows, properties, lists, and lifecycle stages

• Experience with pipeline management, task automation, and dashboard creation

• HubSpot Certification (or equivalent)

• Detail-oriented and organized, with a strong process-building mindset

• Excellent written and verbal communication skills

Nice-to-Haves:

• Experience working with HubSpot Sales, Marketing, or Service Hubs

• Familiarity with tools like , Zapier, or n8n

• Basic knowledge of APIs, JavaScript, or Python

• Experience integrating HubSpot with other platforms or databases

• Exposure to data syncing between CRM and LMS or internal systems

Benefits

• Salary: 13 to 18 LPA based on experience

• Remote-first work

• High-ownership role with strategic impact

• Collaborate with leaders across India and Australia

• Low bureaucracy, fast decision-making environment

• Join a team that values autonomy, clarity, and impact

Apply today to help build the CRM infrastructure that will power one of Australia's fastest-growing education companies.