Sales Training Manager
4 days ago
Key Responsibilities
- Lead and manage a team of Sales Trainers, ensuring consistent delivery of high-quality training programs across all the locations, train and mentor a team of in-house trainers or deputed floor coaches.
- Develop and implement training strategies aligned with sales goals and business objectives, design, implement, and manage end-to-end training programs.
- Conduct Train-the-Trainer sessions to upgrade team capability and ensure training consistency, conduct regular skill assessments and coaching sessions to improve sales performance.
- Create sales-specific modules product knowledge, pitch building, soft skills, objection handling, closing techniques & monitor training effectiveness through performance metrics.
- Develop training content such as scripts, objection-handling tools, SOPs, sales pitch frameworks, and role-play exercises.
- Build and execute structured refresher training modules for outbound telesales team.
- Stay updated with latest sales techniques & compliance regulations.
Job Requirements:
- Graduate with 12+ years of experience in outbound sales training, including at least 6+ years in a outbound telesales environment.
- Strong knowledge of outbound sales processes and performance metrics.
- Proven track record in driving training outcomes for outbound sales team.
- Ability to design training content that is engaging, practical, and result-oriented.
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