Sales Coordinator
2 weeks ago
Key Responsibilities
1. Sales Coordination & Support
o Act as the key liaison between the sales team, customers, and internal departments.
o Coordinate order processing, delivery schedules, and payment follow-ups.
o Maintain and update customer records
o Prepare and track sales quotations, contracts, and agreements.
2. Customer Relationship Management
o Handle customer inquiries and resolve issues promptly.
o Ensure high levels of customer satisfaction through effective communication.
o Maintain strong, long-term relationships with existing clients.
3. Reporting & Documentation
o Prepare regular sales reports, performance summaries, and market analysis.
o Track and analyze sales data to assist the management in decision-making.
o Maintain documentation for sales transactions, correspondence, and contracts.
4. Market & Business Development Support
o Assist in identifying new business opportunities and potential clients.
o Support the sales team in organizing promotional events, exhibitions, and trade shows.
o Research market trends, competitor activities, and industry developments.
o Develop new customers in the existing verticals and find new lucrative verticals
Skills & Competencies
• Excellent communication and interpersonal skills.
• Proficiency in Tamil and Malayalam; knowledge of Hindi or English is mandatory.
• Strong organizational and time-management abilities.
• Proficiency in MS Office (Excel, Word, PowerPoint) and CRM software.
• Ability to multitask and work under pressure in a fast-paced environment.
• Attention to detail and problem-solving skills.
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