L2 Support Analyst
2 days ago
Job Description:Duties and Responsibilities:As part of the team, you will:As a L2/L1 application support specialist having experience in Windows/Linux, SQL, UNIX, Scripts, python & Node JS (Code understanding/debugging/Development)
Open to work under 24*7 model and other holidays as required by the businessGood to have the ability to identity the front end/back end issuesRespond to customer inquiries and assist in troubleshooting and resolving challengesPrioritizing the workload of the Application Support teamAble to work on Metrics and ReportsManaging the Issue Management Process and Reviewing potential areas for service improvementProviding technical leadership and input on application/infrastructure gaps and potential issue areasNeed to be involved in automation and process improvement related tasksInteracting with internal teams and external 3rd party vendors to troubleshoot and resolve CS/Application issuesDesigning metrics for reporting and guiding the L1/L2 teams to create SOP for new processes.
Maintaining application monitoring and reviewIdeal candidate should have understanding on incident, request and problem management processE-commerce experience and experience with any BI tool is added advantage Qualification & Skills:5+ years of experience in Production supportBachelors / Masters Degree in Computer Science or related field in a reputed institutionHands-on/code debugging experience in Node JS and PythonDatabase: SQL, OracleOS: UNIX, WindowsExperience in debugging through logs* Tools: BI, Grafana, Kibana, Dynatrace, Splunk etc.
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L2 Support Engineer
7 days ago
Chennai, Tamil Nadu, India SWITS DIGITAL Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJOB TITLE: L2 Support EngineerLOCATION :ChennaiEXPERIENCE: 1- 5 YearsJob SummaryWe are seeking a motivated and skilledL2 Support Engineerwith 1–3 years of experience in semiconductor, PCB assembly, and electronics manufacturing technologies. The ideal candidate will be eager to learn and contribute to IT-OT integration projects while performing deployment,...
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SIEM Analyst
2 weeks ago
Chennai, Tamil Nadu, India MNR Solutions Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 12,00,000 per yearDescription : Job Summary : We are looking for a SIEM Engineer / Analyst (L1/L2/L3) to monitor, analyze, and respond to security events using SIEM tools. The candidate will help detect threats, perform incident triage, and support security operations to protect the organizations digital assets. Key Responsibilities : L1 (Entry-Level / Junior SIEM...
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L1/L2 Application Support Engineer
7 days ago
Chennai, Tamil Nadu, India Prodapt Full time ₹ 9,00,000 - ₹ 12,00,000 per yearOverviewJob Title: L1/L2 Application Support EngineerExperience: 2–4 YearsLocation: ChennaiJob Type: Full-TimeShift: Rotational 24/7 (including on-call support),Majorly Night shiftRole Overview:We are seeking a proactive and technically skilled L1/L2 Application Support Engineer to join our dynamic team. The ideal candidate will have a strong background in...
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Functional Support Analyst
2 weeks ago
Chennai, Tamil Nadu, India Kiya Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title: Application Support Analyst Hiportfolio & pControlLocation: ChennaiExperience: 2 5 YearsEmployment Type: Full-time | Work from OfficeJob Description:We are seeking an Application Support Analyst with expertise in Hiportfolio and pControl fund accounting applications. The candidate will be responsible for functional and technical production...
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L1/L2 Application Support Engineer
2 days ago
Chennai, Tamil Nadu, India Technospace i Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole DescriptionThis is a full-time on-site role for an L1/L2 Application Support Engineer located in Chennai. The Application Support Engineer will be responsible for providing first and second level support for applications, troubleshooting technical issues, and ensuring the smooth operation of application systems. Day-to-day tasks include monitoring...
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SOC Analyst L1
2 days ago
Chennai, Tamil Nadu, India Necurity Solutions Network Security Pvt Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per yearSOC Analyst – L1 (Support Role)Experience Required: 0–2 years (Freshers with relevant training may apply)Role Overview:The SOC Analyst – L1 will be responsible for monitoring, analyzing, and responding to security alerts in a rotational shift environment. This role forms the first line of defense in a Security Operations Center (SOC).Key...
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SunGL L2/L3 Support
2 weeks ago
Chennai, Tamil Nadu, India Virtusa Full time ₹ 12,00,000 - ₹ 36,00,000 per yearKey ResponsibilitiesProvide L2/L3 support for SunGL and related applications within the agreed service window (EU time zone).Perform incident analysis, troubleshooting, and resolution for application issues.Develop and maintain dashboards and reports using Power BI and other visualization tools.Utilize SQL and ETL processes for data extraction,...
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E000 Desk Engineer –L2
2 weeks ago
Chennai, Tamil Nadu, India Voicecord Full time ₹ 33,00,000 - ₹ 45,00,000 per yearLine Manager: Core ManagerJob title: Emergency Desk EngineerJob Abbreviation: L2 Engineer for Emergency (000) desk supportJob Family: Emergency Desk Engineer – L2Job Profile Definition:KPI Performance Monitoring: · Monitor Emergency dashboards for success & failures and initiate incidents for threshold breaches. · Callout to respective stakeholders...
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Business Analyst
2 days ago
Chennai, Tamil Nadu, India Aditya Birla Group Full time ₹ 5,00,000 - ₹ 12,00,000 per yearAditya Birla Money LimitedBusiness Analyst - Application Development and SupportLocation: Chennai-HO-Guindy IE, Tamil NaduJob DescriptionTechnical: Able to understand different system ArchitectureIncident Management: Identifying, diagnosing, and resolving technical issues to ensure minimal disruption to business operations.Monitoring Live Systems:...
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Senior Support Analyst
2 days ago
Chennai, Tamil Nadu, India BNP Paribas Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosition PurposeThis is for a Lead Support Analyst role, reporting to the Application Support Manager within ISPL ALMT APS.The role includes ITIL Operations, Transition & Design activity, project management, managing ISPL team, strongly collaborating with the global team and the other Technology teams in ISPL. This is an excellent opportunity for a highly...