Business Analyst

3 days ago


Chennai, Tamil Nadu, India Aditya Birla Group Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Aditya Birla Money LimitedBusiness Analyst - Application Development and SupportLocation: Chennai-HO-Guindy IE, Tamil NaduJob DescriptionTechnical: Able to understand different system ArchitectureIncident Management: Identifying, diagnosing, and resolving technical issues to ensure minimal disruption to business operations.Monitoring Live Systems: Continuously monitoring system performance and availability to detect and address issues proactively.User Support: Providing first-level support to users, addressing their technical queries and issues.Documentation: Maintaining up-to-date documentation of systems, procedures, incident reports and RCA reportsCollaboration: Working closely with developers, QA, and other teams to resolve issues and improve system performanceProcess Improvement: Suggesting and implementing improvements to enhance system efficiency and reduce downtimeWorked as DBA or System Administrator or L2 Support will be an add on.Understanding of Network System will be add on.Understanding the SDLC will be add on.Able to write Automation scripts will be add on.Skills:Problem-Solving: Strong analytical skills to diagnose and resolve issues effectivelyCommunication: Excellent communication skills to interact with users and team membersAttention to Detail: Ability to meticulously document incidents and resolutionsAdaptability: Flexibility to handle unexpected issues and work in a fast-paced environmentQualification : BE or EquivalentExperience : > 10 YearsMinimum Experience Level6 - 10 yearsJob QualificationsUnder Graduate


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