Customer Support Specialist

2 days ago

Ahmadnagar, Maharashtra, India SolarSquare Energy Pvt Ltd Full time

Role-Customer Relationship Management

Location-Jalgaon, Ahmednagar, Coimbatore, Solapur, Meerut , Agra

WFO-6 days

EXP-1-5 Yrs

Max CTC offered-3 LPA

NP-immediate -30 days max

Roles and Responsibilities-

Creating 'Delight' for the customer during the project life cycle.  Assisting with adherence to project timelines and SOPs.  Conflict resolution.  Tracking customer experiences across online and offline channels.  Collaborating with the internal teams to enhance customer service and brand awareness.  Identifying customer needs and taking proactive steps to maintain positive experiences.  Responding to customer queries promptly and effectively via phone, email, social media, or chat applications.  Analyzing customer feedback on products and services offered.  Documenting processes and logging technical issues, as well as customer compliments and complaints.

Expectations -The candidate should have excellent communication skills both written and verbal  The candidate should be a problem solver and should be able to coordinate with multiple stakeholders.  The candidate should be able to resolve conflicts with the customer.  The candidate should be a team player.  Should also have expert knowledge of tools like google sheets and MS excel.  Extensive experience in gathering and interpreting customer experience information. Solid knowledge of online customer engagement platforms and channels.  Proficiency in MS Office

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Work Location: In person

  • Sales Executive

    2 weeks ago

    Ahmadnagar, Maharashtra, India Energlob Technologies Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionEnerglob Technologies Inda LLP is a leading provider of industrial maintenance services across Pan India. We specialize in solar system provision and industrial automation services, including new electrical erections and control panel supply. Our company also offers IIOT product services and support, as well as MCSA and power quality...

  • Desktop Support Engineer L1

    1 week ago

    Ahmadnagar, Maharashtra, India freelancing project Full time

    Job SummaryDesktop Support Engineer will be responsible for providing advanced technical support to end users, managing IT assets, troubleshooting complex hardware/software issues, and ensuring smooth IT operations across the organization. The role includes mentoring junior engineers, handling escalations, and coordinating with vendors and other IT teams for...

  • Consultant - Factory Doctor

    5 days ago

    Ahmadnagar, Maharashtra, India Flexing It® Full time

    Our client, a global specialist in energy management and automation is looking for a highly motivated and dedicatedFactory Doctorsto provide comprehensive medical support, emergency care, and health advisory services to employees on the Ahmednagar campus.The role involves working under the supervision and direction of theChief Medical Officer (CMO)and...

  • Business Manager – Ahmednagar/Jalandhar/ Jodhpur/Rajkot/Tirupati/ Varanasi/Vishakhapatnam

    7 days ago

    Ahmadnagar, Maharashtra, India Tally Solutions Full time

    Function/Group:India SalesExperience:3 - 8 yearsLocation:IndiaAbout TallyThe pioneers of software product industry in India, we are a technology and innovation led company simplifying the lives of small and medium businesses over the last three decades. With our cutting-edge technology, we have had the privilege to reach over 2.5 million business globally...

  • Senior Quality Engineer

    1 day ago

    Ahmadnagar, Maharashtra, India Superb Finishers Full time

    We are looking for a Senior Quality Engineer who can handle quality responsibility from incoming material to final dispatch, including raw material inspection, in-process quality control during fabrication, welding and machining, and final inspection before dispatch. The candidate should be able to read and understand drawings, verify material test...

  • Field Service Engineer

    1 day ago

    Ahmadnagar, Maharashtra, India ProstarM info system ltd Full time

    Job Description: Field Service EngineerØ Educational Qualification:· ITI/Diploma, Graduation or equivalent in electrical/Electronic EngineeringØ Key Requirements:· Travelling is mandatory.· Candidate must possess a valid two-wheeler (bike).Ø Product Range:UPS Systems, Stabilizers, Isolation Transformers, Converters, and Solar Panels, Desktop Computers,...

  • Business Development Officer

    2 weeks ago

    Ahmadnagar, Maharashtra, India AniMeta Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company:Animeta Agritech Pvt LtdLocation:Ahilya Nagar, Ahmednagar Maharashtra.Experience:2 Years to 3 Years in Dairy Industry & Feed IndustryEmployment Type:Full-TimeJob Summary:We are seeking a dynamic and results-driven Business Development Officer with proven experience in the Dairy farming and Feed industry. The ideal candidate will be responsible for...

  • Bussiness Development Executive

    3 days ago

    Ahmadnagar, Maharashtra, India SUDHA VENTILATING SYSTEMS PRIVATE LIMITED Full time

    Designation -Bussiness Development ExecutiveExperience - 0 to 2 yearsEducation - BBA/ MBA Any SpecializationBE/ B. Tech in Any Stream( Mechanical should be preferable )Role Overview:We are looking for a passionate, result-oriented Bussiness Development Executive to join our dynamic team. This is an excellent opportunity for freshers or professionals with up...

  • Sr. Marketing Executive

    2 weeks ago

    Ahmadnagar, Maharashtra, India Meri Dharti Suraj Pariwar Sanstha Full time ₹ 2,50,000 - ₹ 4,00,000 per year

    Job Opening: Marketing ExecutiveCompany: M/S. Megha Electromech Location: Plot No. W‑16, Near Supekar Hotel, Nagapur MIDC, Ahmednagar – MH)Position Summary:We are looking for a proactive and dynamic Marketing Executive to expand our industrial market presence, strengthen client relationships, and drive business growth. The candidate should have strong...

  • Territory Manager

    2 days ago

    Ahmadnagar, Maharashtra, India Dr Reddy's Laboratories Limited Full time

    Company Description Dr. Reddy's Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can't Wait.We started in 1984 with a modest investment, 20...