Hub Manager

Join our World of Talent.

Global, culturally diverse, inclusive, and innovative - welcome to AMS, where talent is our world. Over the last two decades, AMS has redefined the landscape of talent outsourcing and consulting. From pioneering the concept of RPO to continually revolutionizing how organizations approach talent acquisition, AMS stands as a world leader in the industry.

Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.

At AMS, talent is our world. Our Insights & Intelligence (I&I) team are experts in data-powered talent services and solutions. Our purpose is simple, to understand our clients' needs and use this understanding, combined knowledge, and expertise to find, process, and analyse complex datasets to inform talent acquisition teams. We value user experience and ensure we're supporting people in making hiring decisions with intelligence they can trust.

The I&I Hub Manager is an operational leader within the I&I Hub and is responsible for best-in-class service delivery and people management. The I&I Hub Manager will lead and inspire an I&I delivery Hub team supporting a portfolio of clients, and collaborate with I&I colleagues within I&I Partners and Data Strategy to implement new approaches and best practices.

The I&I Hub Manager plays a critical role ensuring effective, delivery of I&I output across the hub teams and alignment with broader I&I objectives.

You'll support our success by:

• Leading and driving the team to ensure that performance, productivity and customer satisfaction are delivered in line with AMS and client expectations, managing any escalations as they arise
• Leading delivery of I&I Hub service in line with budget and forecasts
• Ensuring that the team's outputs are rigorously tested, validated, and audited in line with the Data Governance team's quality standards, assessing any discrepancies and analysing trends to deploy continuous improvement plans
• Managing costs within the team and supporting delivery of financial targets set within agreed budget with any variances anticipated, signalled in advance, and aligned resolution in place

You'll need to demonstrate:

• Demonstratable understanding of I&I Services, Data Literacy, Talent Acquisition and RPO, including subject matter expertise in I&I Tools & Technology and understanding of their use cases and deployment.
• Team coaching, training and performance management skills to ensure that team are performing at a high standard.
• Proficiency in resource management, including managing team schedules, workload distribution, and capacity planning to optimize team efficiency and productivity.
• Excellent project management skills with a proven ability to manage multiple workstreams, prioritise tasks and meet deadlines in a fast-paced environment.
• Proven track record of delivering complex solutions within TA data analytics and/or Business Intelligence, or Talent Intelligence/Insights.
• Continuous improvement and innovation led mindset – ability to identify whitespace, areas of opportunity or improvement. Intellectually curious when it comes to service improvement and value creation and delivering and evolving the service.
• Demonstrated ability to build a position as a trusted advisor, with first-hand experience as a point of escalation.

Why AMS?

At AMS, we recognize the value of different perspectives and experiences in prompting innovation, sparking creativity, and solving problems.

We come from every walk of life, and our culture is open and inclusive. Our people enjoy flexibility, autonomy, and being trusted to work their way. We offer you career opportunities in every direction you want to explore. It's our world but you can do it your way.

We offer:

• Full training and support
• High value and challenging work
• A vibrant, diverse, and collaborative culture
• Flexible working
• A competitive reward and benefits package*

• The opportunity to embark on a recruitment career with one of the world's leading recruitment companies

• Details may vary slightly depending on your location, local labour law, etc.

Our culture of inclusion and belonging.

We welcome applications from people of all backgrounds, and all aspects of employment are based on merit, qualifications, and business needs. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email or make a member of our Talent Acquisition team aware at any time.

Hit the Apply now button to get your journey started

AMS28556

31/12/2025

India, Pune

Full Time

Business Intelligence

Professional Business Services

Permanent