Guest Service Associate

5 days ago


Bengaluru South Karnataka, India Starlit Suites Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Company Description

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Role Description

This is a full-time, on-site role for a Guest Service Associate located in Bengaluru South. The Guest Service Associate will be responsible for greeting guests, managing reservations, assisting with check-in and check-out procedures, answering guest inquiries, and providing excellent customer service. Additionally, the Guest Service Associate will handle guest complaints, coordinate with other departments to ensure guest satisfaction, and maintain a clean and welcoming front desk area.

Qualifications

  • Excellent customer service and interpersonal skills
  • Strong communication and problem-solving abilities
  • Knowledge of reservation systems and front desk operations
  • Ability to multitask and work under pressure
  • Proficiency in computer systems, including MS Office
  • Experience in the hospitality industry is a plus
  • High school diploma or equivalent; a degree in hospitality management or related field is preferred


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