Customer Care Analyst

To monitor entire customer care team performance, escalation Management, ensure excellent service to customer at National level. Required Candidate profileCandidate with excellent communication, expertise to give wow customer service at National level. Must have at least 10 years of experience in customer care.

Role DescriptionThis is a full-time, on-site role for a Customer Care Specialist based in Gurugram. The Customer Care Specialist will be responsible for managing customer support inquiries, ensuring customer satisfaction, and maintaining effective communication with customers. Daily tasks include responding to customer queries, resolving issues promptly, and...

We are hiring Head Customer Care for our client in Education Sector,Frankfinnn Aviation Services.Job Title: AGM Customer CareLocation: GurugramMinimum Experience : 13+ yearsFunction: Customer CareJob Summary:We are looking for an experienced and proactive professional to lead our Customer Care function as AGM/GM. The role involves overseeing team...

Company DescriptionEverdion is an athleisure wear brand that designs multifunctional outfits that perform during workouts and fit seamlessly into everyday life. We prioritize comfort and quality, empowering our customers to feel confident and comfortable wherever their day takes them. Our fashion prioritizes versatility and adaptability to reflect our...

Company DescriptionAt TheBrightLayer, we specialize in website development, mobile application development, cloud services, and UI/UX design to help businesses transform ideas into impactful digital solutions. Our mission is to make technology work for you, whether you are a startup or an enterprise. We deliver solutions that create real value through...

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers.We at...

Manage incoming calls, chats, and emails according to established targets.Maintain average handling time (AHT) of calls in line with process objectives and specifications.Address product or service issues by understanding the customer's concerns to ensure satisfaction.Ensure all interactions adhere to quality standards.Follow up on customer complaints and...

- Manage incoming calls, chats, and emails according to established targets.- Maintain average handling time (AHT) of calls in line with process objectives and specifications.- Address product or service issues by understanding the customer's concerns to ensure satisfaction.- Ensure all interactions adhere to quality standards.- Follow up on customer...

Were Hiring: Customer Care Executive II Female Preferred onlyLocation : Gurugram |Experience: 1-3 Years |Industry : Fashion & LifestyleAbout ANNY :ANNY is a modern, fashion-forward brand redefining luxury in India. Were disrupting the market with globally inspired, premium-quality collections that are both trendy and affordable filling the massive gap...

is a new age Health fintech startup in Gurgaon, offering smart financing and claim management solutions to hospitals.With a focus on driving efficiencies through technology, provides seamless financing and revenue cycle management solution for healthcare providers. The company has strong institutional investor backing and founders with over 20 years of...