Executive - Customer Service & Pricing

As a **Customer Service & Shop Support Executive**, you will play a dual role in ensuring exceptional customer experiences and supporting grocery stores onboarded to our platform. In addition to addressing customer queries and complaints, you will assist shop partners with product listing, cataloging, and image management, ensuring smooth operations for both...

A Logistics Air Pricing Specialist with freight forwarding experience is responsible for managing and optimizing pricing strategies for air freight services. This role typically involves the following key responsibilities: - **Experience**: Minimum 2 to 3 years of experience in air freight pricing, logistics, or a similar role. **Job Summary**: The...

**Responsibilities**: - Assist in determining pricing strategies for products/services. - Provide customer service by addressing inquiries and resolving complaints. - Analyze market trends and competitors’ pricing to optimize strategies. - Maintain accurate records of pricing, quotes, and customer feedback. - Support the sales team with customer-related...

The Pricing Executive is responsible for preparing competitive air and ocean freight quotations by coordinating with carriers, agents, and internal teams. This role involves ensuring accurate, timely pricing support to the sales team while maintaining profitability and customer satisfactionKey Responsibilities• Coordinate with airlines, shipping lines, and...

**Responsibilities**: - **Customer Interaction**: - Greet and assist customers in a friendly and professional manner. - Effectively communicate with customers to understand their automotive service needs and concerns. - Provide information about services, pricing, and estimated completion times. - **Appointment Scheduling**: - Schedule service...

**Key Responsibilities** - Provide detailed information about services, pricing, timelines, and policies. - Handle customer complaints, concerns, or special requests professionally and escalate when necessary. - Work closely with sales, dispatch, billing, and operations to ensure seamless communication and execution. - Monitor and track shipments;...

Job Title: Air Freight - (Exports) Pricing Executive Job Summary: Key Responsibilities: 1. Pricing Management: Develop and manage pricing strategies for air freight exports. 2. Rate Negotiation: Negotiate rates with airlines, agents, and other stakeholders. 3. Quote Management: Prepare and manage quotes for customers, ensuring accuracy and...

Responsibilities - **Providing information**: Educate customers about products, services, policies, pricing, and availability - **Resolving issues**: Help customers resolve problems, including complaints and escalated issues - **Providing technical support**: Help customers who are having trouble with products, services, or online platforms - **Demonstrating...

Job Title:Executive – Customer Service & PricingExperience:3–4 yearsLocation:ChennaiIndustry:Liner / ShippingJob Summary:We are seeking a motivated professional with 3–4 years' experience inCustomer Service & Pricingfor a Liner company. The role involves handling customer coordination, managing bookings, and supporting pricing activities to ensure...

**Responsibilities**: - **Customer Interaction**: - Greet and assist customers in a friendly and professional manner. - Effectively communicate with customers to understand their automotive service needs and concerns. - Provide information about services, pricing, and estimated completion times. - **Appointment Scheduling**: - Schedule service...