Customer Service

21 hours ago

Chennai, Tamil Nadu, India SHAL Group - SEA HAWK LINES Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Title:
Executive – Customer Service & Pricing

Experience:
3–4 years

Location:
Chennai

Industry:
Liner / Shipping

Job Summary:

We are seeking a motivated professional with 3–4 years' experience in
Customer Service & Pricing
for a Liner company. The role involves handling customer coordination, managing bookings, and supporting pricing activities to ensure competitiveness and customer satisfaction.

Key Responsibilities:

  • Manage day-to-day customer service including enquiries, bookings, and documentation support.
  • Coordinate with trade, operations, and overseas offices for smooth execution of shipments.
  • Support pricing desk in preparing freight rates, quotations, and ensuring timely responses.
  • Monitor market trends, competitor rates, and provide inputs to maintain competitiveness.
  • Handle customer complaints/escalations and ensure resolution within timelines.
  • Maintain accurate records and generate reports as required.

Requirements:

  • 3–4 years' experience in
    Customer Service & Pricing
    in Liner / NVOCC industry.
  • Good understanding of ocean freight, trade lanes, and market dynamics.
  • Strong communication and customer handling skills.
  • Proficiency in MS Excel and ERP systems.
  • Ability to multitask and work under deadlines.

  • Customer Care

    18 hours ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 84,000 - ₹ 1,80,000 per year

    Company: ICCS (TNCM)Job Type: Full-timeSalary Package:- CTC: 13,300- Take-home salary: 11,300Shift Timings:- 10:00 AM to 6:00 PM- 2:00 PM to 10:00 PM (flexible shifts)Qualification:- Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support Executive, you will be responsible for handling...

  • Customer support executive

    10 hours ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,33,000 per year

    Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 10:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support...

  • Customer Service

    2 weeks ago

    Chennai, Tamil Nadu, India Savvy Search Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Service & Renewals ExecutiveLocation: Chennai About the Employer: A reputed and growing organization in the customer service industry, known for its employee-centric culture and career growth opportunities.Role Overview: Were hiring dynamic Customer Service & Renewals Executives to handle customer queries, upselling, and renewal...

  • Service Center Manager

    4 days ago

    Chennai, Tamil Nadu, India Run Service Infocare Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsible for driving Services with Process Compliance and ensure organizations processes and policies are adhered.Deliver very ambitious targets on consumer satisfaction. Net promoter score and consumer effort score.Implement/review/enhance field service OperationsDrive and deliver operational KPIs ( Service and Revenue )Manage field Service team to...

  • Customer Service

    1 week ago

    Chennai, Tamil Nadu, India Homegenie Building Products Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Homegenie Building Products Pvt Ltd req Customer Service & Installation ManagerInterested candidates can you share your resume on this no : Company: Homegenie Building Products Pvt. Ltd.Location: Chennai (Head Office / Factory – Poonamallee Bypass Road, Vanagaram, Chennai – About UsHomegenie Building Products Pvt. Ltd. is a 17-year industry leader in...

  • Customer Service

    1 week ago

    Chennai, Tamil Nadu, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as a Customer Service & Operations AnalystWe'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesYou'll be able to showcase your knowledge and enthusiasm as you deal...

  • Customer Service

    2 weeks ago

    Chennai, Tamil Nadu, India Matrimony Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    Customer ServiceTamil NaduPosted On07 Oct 2025End Date09 Oct 2025Required Experience0 - 1 YearsBasic SectionNew Job Title-No. Of Openings50BANDBand 1GradeLevel 1DesignationCustomer Service AssociateCampus/Non Campus-Employment Type-Requisition TypeNewEmployee Category-TAT30Closing Date09 Oct 2025OrganisationalCompanyMatrimony.ComBusiness UnitMM-Bharat...

  • Customer Service

    2 weeks ago

    Chennai, Tamil Nadu, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...

  • Customer Service

    5 days ago

    Chennai, Tamil Nadu, India Matrimony Full time ₹ 2,00,000 - ₹ 12,00,000 per year

    Designation : Team Lead / AM / DMWork Station: Chennai ( Adyar )Shift : General Shift - 09:30 to 06:30Roles and ResponsibilitiesManage a team of associates to achieve Service and Sales Deliverables, ensuring effective communication and collaboration among team members.Oversee daily operations, including scheduling, training, and performance management to...

  • Customer Service

    4 days ago

    Chennai, Tamil Nadu, India Teleperformance (TP) Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Greetings from TeleperformanceHiring for Customer Service - Voice Process - Day Shift - Banking ProcessLooking for immediate joinersOn Role: Customer Service associate - Handling the banking related queries of the customers via callsFreshers & experienced can applyMandatory: Speaking in Good English + HindiQualification: Any Degree (UG & PG) can applyDay...