F&B and Event Service Expert- Hostess

2 days ago

Calangute, Goa, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We are looking for a highly skilled and experienced F&B and Event Service Expert to join our team as a Hostess. The ideal candidate will have a strong background in the hospitality industry, with excellent communication and customer service skills.

Roles and Responsibility

  • Manage front desk operations, ensuring seamless check-in and check-out processes for guests.
  • Coordinate with various departments to ensure efficient guest service delivery.
  • Develop and implement effective strategies to enhance guest satisfaction and loyalty.
  • Maintain high standards of customer service, responding promptly to guest inquiries and resolving issues professionally.
  • Collaborate with the events team to plan and execute successful events and meetings.
  • Analyze guest feedback and suggest improvements to increase guest satisfaction.

Job Requirements

  • Minimum 2 years of experience in the hospitality industry, preferably in a similar role.
  • Strong knowledge of hotel management principles and practices.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Familiarity with event planning and coordination is an added advantage.
  • Any graduate degree from a recognized university.

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