Asst Manager: Front Office(IDS)
11 hours ago
Job Summary:
Responsible for assisting Front Office Manager in daily front office operations, guest services, reservations & handling IDS software based billing and room management.
Key Responsibilities:
- Support FO Manager in supervising reception, guest service & reservation team.
- Handle check-in / check-out process smoothly using IDS software.
- Ensure accurate billing, cash handling & room allocation.
- Monitor guest feedback, resolve guest issues & ensure guest satisfaction.
- Coordinate with housekeeping, F&B, security & other departments.
- Train front office staff on IDS usage, SOPs & service standards.
- Maintain daily reports, occupancy data & MIS for management.
- Handle VIP guest arrivals & assist in special requirements.
Profile Requirements:
- Degree/Diploma in Hospitality preferred.
- 2–4 years front office experience (Hotel/Resort).
- Must have experience in IDS software operations.
- Good communication, leadership & guest handling skills.
Job Types: Full-time, Permanent
Pay: ₹30, ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Provident Fund
Work Location: In person
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