front office associate- 1

2 days ago

Calangute, Goa, India Naukri Hospitality Jobs Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Looking to onboard a highly skilled and experienced Front Office Associate to join our team. The ideal candidate will have 1-2 years of experience in the hospitality industry, preferably in front office operations.

Roles and Responsibility

  • Manage front desk operations, including handling customer inquiries and resolving issues.
  • Provide exceptional customer service, ensuring a positive experience for all guests.
  • Coordinate with other departments to ensure seamless service delivery.
  • Maintain accurate records and reports, including guest information and transaction details.
  • Develop and implement effective communication strategies to enhance customer satisfaction.
  • Collaborate with colleagues to achieve sales targets and improve overall performance.

Job Requirements

  • Proven experience in front office operations, preferably in a hotel or restaurant setting.
  • Excellent communication and interpersonal skills are required to work effectively with diverse groups.
  • Strong problem-solving skills are necessary to handle challenging situations professionally.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Basic knowledge of computer systems and software applications is needed for efficient task completion.
  • A strong commitment to delivering exceptional customer service and exceeding guest expectations is essential.

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