General Manager
5 days ago
Job Summary:
We are seeking an experienced and dynamic General Manager – Operations to oversee the end-to-end functioning of a 4-star resort. The ideal candidate will ensure seamless operations, deliver exceptional guest experiences, and maintain high standards across all departments including F&B, Front Office, Housekeeping, and Maintenance.
Key Responsibilities:
- Oversee daily resort operations ensuring smooth coordination across all departments.
- Maintain high standards of guest satisfaction and service quality.
- Drive operational efficiency and ensure adherence to SOPs.
- Lead and motivate department heads to achieve business objectives.
- Monitor budgets, control costs, and optimize profitability.
- Ensure compliance with safety, hygiene, and brand standards.
- Handle guest feedback and implement continuous improvement measures.
- Liaise with ownership and management for planning and strategy execution.
- Oversee manpower planning, training, and team development.
Candidate Requirements:
- Graduate / Diploma in Hotel Management or Hospitality preferred.
- 6–10 years of proven experience in resort or hotel operations (preferably 4-star category or above).
- Strong leadership, communication, and decision-making skills.
- Hands-on experience managing F&B, Front Office, Housekeeping, and Maintenance operations.
- Excellent problem-solving and people management abilities.
- Ability to work under pressure and handle guest concerns professionally.
- Male candidates only (as per operational requirements).
- Candidates with a stable work history in reputed hospitality brands preferred.
Job Type: Full-time
Pay: ₹720, ₹960,000.00 per year
Benefits:
- Provident Fund
Education:
- Bachelor's (Required)
Experience:
- Hospitality: 7 years (Required)
- Operations management: 7 years (Required)
Location:
- Calangute, Goa (Required)
Work Location: In person
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