Enterprise Onboarding Advisor-Team Lead

2 weeks ago


Kolkata, West Bengal, India Jio Full time ₹ 1,04,000 - ₹ 1,30,878 per year
  • Posted Date

01 Sep 2025
- Function/Business Area

Customer Service
- Location

Kolkata
- Job Responsibilities

  1. Handle customer KYC and account creation
  2. Document verification through Key Account Manager or direct customer

    connects
  3. Customer account creation basis the Organization and authorised

    signatory documents
  4. Customer application and commercial form generation on time for

    necessary signoff
  5. Generate the ORN accurately the first time based on the input sheet
  6. Manage internal/external pendency, to ensure faster ORN/delivery
  7. Ensure timely follow-up and proactively inform internal stakeholders
  8. Coordination at NHQ for approval of order generation/ installation
  9. Adherence to roster and shifts scheduled
  10. Adherence to Organization Policies, Procedures and Codes of Conduct
  11. Education Requirement

Any Graduate/Postgraduate
- Experience Requirement

7 to 10 Years
- Skills & Competencies

  1. Customer centric attitude
  2. Process, systems and regulatory requirements understanding
  3. MS office and basic analytical skills
  4. Problem solving skills
  5. Target Orientation
  6. Location Map : Kolkata


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