KAM Manager
2 days ago
We are looking for a result-driven Key account manager to lead strategic client relationships and ensure the delivery of exceptional service. The role requires end-to-end ownership of key accounts, team leadership, and driving revenue growth through effective relationship management, operational execution, and collaboration with internal stakeholders.
Key Responsibilities
Behavioral Skills - Good communication and analytical skills
Excellent customer service skills in the areas of problem-solving, task prioritization and follow-up. Ability to work well in a team environment
Collaborate with internal and external resources in order to gain credibility with senior management. Proactive and self-driven with a great sense of ownership
Good in negotiation and persuasion
Education & Experience
- Graduate/Postgraduate in Business, Supply Chain, or a related field
- 4 to 8 years of experience in key account management within the logistics or supply chain industry
- Proven track record of managing large enterprise clients and leading team
Functional Skills
- Excellent communication, negotiation, and presentation skills
- Strong understanding of logistics operations, service delivery, and client lifecycle management
- Proficient in MS Excel; knowledge of analytics tools (VBA, SQL, R, Python) is a plus
Behavioral Skills
- Leadership and team management capabilities
- Strong customer-centric approach with a problem-solving mindset
- Ability to manage multiple stakeholders and work in a fast-paced environment
- Proactive, self-driven, and accountable with a high sense of owners
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