Customer Resolution Specialist

14 hours ago


Mumbai, Maharashtra, India Patel Family Office Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Roles and Responsibilities:

  1. Responding to customer inquiries and resolving issues in a timely and professional manner.

  2. Handling escalated customer complaints and finding effective solutions.

  3. Providing product information and assistance to customers.

  4. Monitoring customer feedback and suggesting improvements to enhance the customer experience.

  5. Collaborating with other departments to ensure seamless communication and service delivery.

  6. Maintaining accurate customer records and documentation.

  7. Assisting with training and mentoring new customer service representatives.

  8. Participating in team meetings and contributing ideas to improve customer service processes.

Qualifications:

  • Bachelor's degree in Business Administration or related field.

  • At least 1 year of experience in a customer service role.

  • Excellent communication skills, both verbal and written.

  • Strong problem-solving abilities and attention to detail.

  • Ability to work well under pressure and meet deadlines.

  • Proficiency in Microsoft Office applications.

  • Customer-focused mindset and a passion for delivering exceptional service.

***Shift time: 6:00pm to 3:00am

***Location: Mulund West

*** Good Communication skill

Job Types: Full-time, Permanent, Fresher

Pay: ₹20, ₹30,000.00 per month



  • Mumbai, Maharashtra, India ClearGrid Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Job Summary:The Debt Resolution Specialist is responsible for managing the recovery of overdue accounts, using a proactive and customer-centric approach. This role requires expertise in debt collection, a strong understanding of recovery strategies, and a focus on maintaining positive customer relations while ensuring compliance with relevant regulations and...


  • Mumbai, Maharashtra, India Sterling Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Company DescriptionSterling Outsourcing Sp. z o.o., established in 2006‑07, is a leading B2B business process outsourcing provider based in Poland, with its main operations inKrakówand an additional service hub inŁódź. With nearly two decades of service, Sterling serves a diverse portfolio of clients across the UK, US, EU, India and beyond. Key sectors...


  • Navi Mumbai, Maharashtra, India GoldenHire Consultancy Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Profile : Associate Snag ResolutionLocation : Navi MumbaiRole Purpose:The Associate Snag Resolution is responsible for providing essential support to the Customer Program team within the Delivery department, specifically focusing on the identification, documentation, and tracking of "snags" or defects encountered during data center delivery,...


  • Mumbai, Maharashtra, India Quadrant Consumer Products Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionQuadrant Consumer Products LLP is a dynamic and fast-paced FMCG organization. Founded in 2017, Quadrant partners with globally leading brands to explore and grow their presence in the complex Indian Retail Trade environment as their India business partners. The organization is founded and managed by FMCG professionals with over seventy...


  • Mumbai, Maharashtra, India cd8ba9b2-34b6-4b11-ac08-61b3885bbb57 Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About the CompanyAt Redpin we simplify life's most important payments. Buying a new property overseas can be a stressful time, especially when it comes to moving your money. Through our Currencies Direct and TorFX brands we've been helping people do just that for over 25 years. With recent investment we're now on a mission to build a new range of digital...


  • Mumbai, Maharashtra, India 80d655c7-190d-4b1a-bbae-bafe2d63475c Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Title: Customer Success SpecialistExperience Required: 3-8 YearsJob location: Mumbai / Bengaluru / DelhiWe are looking for a Customer Success Specialist to work with our awesome team.Job Responsibilities:Showcase our solution capabilities to potential customers, help set up sandboxes, configure solutions and make customization as per requirement.Manage...


  • Mumbai, Maharashtra, India TP Full time ₹ 4,48,500 per year

    Hi Everyone,We have an urgent opening for Customer Support Service. Please find below details If Interested Kindly revert back with updated CV.Freshers to Experience.CTC- Up to 4.45 LPA- 24/7 Shifts-5 Days Work From Office- Malad (Mumbai)NP- Immediate to Serving who can join in 5-7 Days.ResponsibilitiesRespond to Inquiries: Handle customer queries via phone,...


  • Mumbai, Maharashtra, India Global Industrial Company Full time ₹ 2,50,000 - ₹ 12,00,000 per year

    Global IndustrialFor over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are...


  • Mumbai, Maharashtra, India Global Industrial Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Global Industrial For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We...


  • Mumbai, Maharashtra, India Redpin Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About the Company At Redpin we simplify life's most important payments. Buying a new property overseas can be a stressful time, especially when it comes to moving your money. Through our Currencies Direct and TorFX brands we've been helping people do just that for over 25 years. With recent investment we're now on a mission to build a new range of digital...