Customer Relationship Manager

1 week ago


Okhla Industrial Area Phasei Delhi Delhi, India 11.11eleven eleven clothing brand Full time ₹ 4,80,000 - ₹ 6,00,000 per year

Customer Relationship Manager (CRM)

11.11 eleven eleven clothing brand is seeking a Customer Relationship Manager (CRM) to join our team in New Delhi.

KEY RESPONSIBILITIES:

⁠ ⁠Build and nurture strong relationships with our valued customers, providing one-on-one care and attention

⁠ ⁠Address customer inquiries, concerns, and feedback promptly and professionally

⁠ ⁠Ensure a seamless customer journey from order placement to delivery, and beyond

⁠ ⁠Collaborate with cross-functional teams to relay customer insights and contribute to product and service enhancements

⁠ ⁠Implement strategies to enhance customer satisfaction, loyalty and retention

⁠ ⁠Stay informed about our organic clothing products, materials and sustainability practices to provide accurate information to customers

REQUIREMENTS:

⁠ ⁠Proven experience in customer relationship management, preferably in the retail or fashion industry

⁠ ⁠Excellent communication skills with a customer-centric approach

⁠ ⁠Passion for sustainable and organic products

⁠ ⁠Strong problem-solving abilities and attention to detail

⁠ ⁠Ability to work independently and collaboratively in a dynamic environment

WHAT WE OFFER:

⁠ ⁠Be part of a mission-driven company committed to sustainability

⁠ ⁠Opportunities for professional growth and development

Job Type: Full-time

Pay: ₹40, ₹50,000.00 per month

Benefits:

  • Health insurance
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • Okhla Industrial Area Phase-i, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer relationship management: 1 year (Preferred)

Language:

  • English (Preferred)

Work Location: In person

Speak with the employer


  • Relationship Manager

    2 weeks ago


    Okhla Industrial Area Phase-i, Delhi, Delhi, India Pace Stock Broking Services Limited Full time ₹ 1,80,000 - ₹ 4,00,000 per year

    Relationship ManagerAbout Pocketful )Founded by IIM-Ahmedabad, Yale SOM and Columbia alumni, Pocketful is a new-age Fintech broking platform, aimed at making financial markets accessible for all. We're constantly innovating and working on a disruptive platform. The team is highly-skilled, young and extremely hungry and we're looking for folks who fit this...


  • Okhla Industrial Area Phase-i, Delhi, Delhi, India Berry & Brie Pvt Ltd Full time ₹ 20,000 - ₹ 35,000 per year

    We are looking for a highly organized and proactive CRM Executive to manage client servicing, delivery coordination, and order documentation for our premium bakery brand.Key Responsibilities:- Handle client queries, feedback, and delivery updates.- Maintain daily order sheets, payment records, and data logs.- Coordinate with delivery riders and track...


  • Delhi, Delhi, India Tax Manager Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Title: Relationship Manager - SalesLocation: Corporate Office - Naraina Vihar (Above Naraina Metro Station), New DelhiEmployment Type: Full-Time | PermanentIndustry: Financial Services | FintechSalary- 25k to 40kKey Responsibilities:Acquire and onboard new clients by understanding their tax and financial needs.Maintain strong client relationships through...


  • New Delhi, India Tax Manager Full time

    Job Title: Relationship Manager - Sales Location: Corporate Office - Naraina Vihar (Above Naraina Metro Station), New Delhi Employment Type: Full-Time | Permanent Industry: Financial Services | Fintech Salary- 25k to 40k Key Responsibilities: Acquire and onboard new clients by understanding their tax and financial needs. Maintain strong client relationships...


  • Okhla Industrial Area Phase-i, Delhi, Delhi, India Octopus Tech Solutions Full time

    Minimum 2 years of experience in a similar role.Preference for candidates from E-Commerce and D2C companies.Strong verbal and written communication skills in English.Active listening and effective problem-solving abilities.Excellent interpersonal skills and teamwork capability.Ability to perform under pressure and adapt to fast-paced environments.Proficiency...


  • Okhla Industrial Area Phase-i, Delhi, Delhi, India Vedicura Full time

    Position: Inbound Customer Care Executive Location: South Delhi Employment Type: Full-Time Reports To: Operations Manager About Us: VEDICURA is a leading provider of Ayurvedic products, dedicated to delivering exceptional customer experiences and innovative solutions. We pride ourselves on our commitment to customer satisfaction and quality...


  • Okhla Industrial Area Phase-i, Delhi, Delhi, India Vedicura Full time

    Position: Inbound Customer Care Executive Location: South Delhi Employment Type: Full-Time Reports To: Operations Manager About Us: VEDICURA is a leading provider of Ayurvedic products, dedicated to delivering exceptional customer experiences and innovative solutions. We pride ourselves on our commitment to customer satisfaction and quality...


  • Okhla Industrial Area Phase-i, Delhi, Delhi, India Nutrabay.com Full time

    **What will you do?** - Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. - Follow up to ensure that appropriate actions were taken on customers' requests. - Refer unresolved customer grievances or special requests to designated departments for further...

  • Customer Care Officer

    14 hours ago


    Okhla Industrial Area Phase-i, Delhi, Delhi, India Camsol Advisory Full time

    1. Good power to generate sales from existing customers 2. ⁠handling leads and follow ups 3. ⁠managing an office with 8-10 staff, such as coodination of work etc Pay: ₹9,914.70 - ₹28,064.14 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year...


  • Okhla, Delhi, Delhi, India Portea Medical Full time

    **Position -**Customer Relationship Officer (CRO) **Experience - **Min 1 to 2 Years **Qualification - **Any Graduate **Location - **Okhla, Delhi **The Job Roles requires the incumbent to do the following activities** **Major Responsibilities** - Patient Communication. - Patient Management. - Staff Management. - Field Visits/Patient Family Visits. -...