Executive - Customer Care

3 days ago

Chennai, Tamil Nadu, India IDP Education Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

About IDP
IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.

Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.

Learn more at

*Role purpose
The purpose of this role is to bridge the gap by giving fast track services to our customers. The primary role of the customer service representative is to
interact with customers to address their concerns, answer their questions and assist them with their needs*
. A customer service representative will often answer customer phone calls and emails, responding to customers' questions and concerns.

*Key accountabilities*

  • Handle inbound and outbound calls to customers and clients.
  • Identify the needs of customers, resolve issues, and provide solutions.
  • Ensure you follow the customer service script provided by the company for uniformity.
  • Also, be well-read on company policies and the website for FAQs or policy related answers.
  • Maintain good customer relations.
  • Meet personal targets and work towards meeting team targets.

Required Experience

  • Any Graduate
  • Prior experience with customer service and call centres in relevant job roles.
  • Good knowledge of CRM practices and systems.
  • Customer-oriented attitude with professionalism.
  • Strong multitasking, time management, and target achieving skills.
  • Excellent communication and listening skills with good command over the English language/ regional if applicable
  • Regional local language communication is mandatory

  • Customer Care

    2 weeks ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 84,000 - ₹ 1,80,000 per year

    Company: ICCS (TNCM)Job Type: Full-timeSalary Package:- CTC: 13,300- Take-home salary: 11,300Shift Timings:- 10:00 AM to 6:00 PM- 2:00 PM to 10:00 PM (flexible shifts)Qualification:- Any degree (freshers welcome)Job Description:We are seeking immediate joiners for our CM Helpline process. As a Customer Support Executive, you will be responsible for handling...

  • Customer Care executive

    7 days ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job descriptionJob Description Customer Support ExecutiveCompany: ICCS (Client: Tamil Nadu Electricity Board TNEB)Location: Minnagam Building, Mount Road, ChennaiLanguage Requirement: Tamil (Fluency Mandatory)EligibilityQualification: Any Degree or Diploma (No arrears allowed)Language: Tamil fluency required (spoken & written)Experience: Freshers and...

  • Customer Care Executive

    3 days ago

    Chennai, Tamil Nadu, India Lakshmi Boutique Full time ₹ 2,40,000 per year

    Company DescriptionLakshmi Boutique, based in Chennai, is a prominent online retailer specializing in traditional Indian attire and accessories. Renowned for its quality and craftsmanship, the boutique offers a diverse range of sarees, ethnic wear, and jewellery suitable for various occasions. Our collections include Kanchi Silk, Katan Silk, Vaira Oosi,...

  • Customer Care Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Galaxy Health Insurance Company Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Location: ChennaiRole:Customer Care ExecutiveCompany DescriptionGalaxy Health Insurance Company Limited, formerly known as Galaxy Health and Allied Insurance Company Limited, is an IRDAI-licensed standalone health insurer aiming to revolutionize the Indian insurance landscape. Following the acquisition of their IRDAI license in March 2024, Galaxy Health...

  • Customer Support Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 12,366 - ₹ 30,000 per year

    Job FairCompany NameICCS TNEBOpening for VOICE PROCESS (INBOUND /Outbound CUSTOMER CARE)We need immediate joiners onlyKotturpuram:Tamil Inbound Voice process-CM Helpline customer careICCS BPO is hiring for 50 Customer care Executives in ChennaiDay & late evening shift only (No night shift), 6 days working with 1 rotational week offHandle customer...

  • Customer Care Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Auction Ghar Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    We are Hiring For Customer Support or Care ExecutiveLocation : ChetpetShift : Regular Customer Support Executive Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and...

  • Customer Care Executive

    2 weeks ago

    Chennai, Tamil Nadu, India ALPHA GLOBAL LOGISTICS Full time ₹ 2,40,000 per year

    We are hiring for a Customer Care Executive Location – ChennaiQualifications : Minimum Graduate (any discipline).Salary: upto 2.4 Lakhs PAExperience: 0–2 years of experience in customer service, #preferably in logistics/courier/transportation sector.Freshers with good communication skills may also apply.Handle inbound and outbound calls, emails, and...

  • Customer Care Executive

    1 week ago

    Chennai, Tamil Nadu, India Seven Manpower Consultancy Full time ₹ 1,50,000 - ₹ 4,50,000 per year

    We're hiring Customer Care ExecutiveExperience: 0-2 yrsProcess: Semi-voice processLocation: ChennaiSalary: Best in industry + IncentivesShift: Day shift Interested candidates reach out to: Shamili HR Required Candidate profileFreshers- Can apply Language – Good Communication in English with 1 regional language (Malayalam/Kannada)

  • Specialist Customer Care Support

    1 week ago

    Chennai, Tamil Nadu, India Barclays Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Date live:09/11/2025Business Area:India COO Customer Care BUKArea of Expertise:Banking OperationsContract:PermanentReference Code:JR Embark on a transformative journey as Specialist Customer Care Support at Barclays, where you'll play a pivotal role in shaping the future.To thrive in this role, you'll need some previous experience in:Support various business...

  • Customer Care Executive_Hindi/Telugu

    2 weeks ago

    Chennai, Tamil Nadu, India StuCred® Real-Time Student Credit Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Some common duties and responsibilities of a Customer Care Executive include:Responding to customer inquiries and resolving their issues through various communication channels.Identifying and assessing customer needs, providing information and assistance, and offering product or service recommendations.Escalating complex issues to higher authorities and...