
Branch Operations Executive
2 weeks ago
Role & responsibilities
- To manage renewals by liaising and collaborating with stakeholders across all levels.
- To Connect with the allotted customers through Voice calls/SMSs/ E-mails/Whatsapp/Field visits/etc for renewals.
- To engage with the Orphan policyholders for renewals, provide service and refer to the concerned Sales teams for upselling (Service to Sales).
- To ensure smooth login of NB Cases, Resolving Discrepancies with Sales Teams
- To ensure daily receipt reconciliation & Banking.
- To Manage Branch Activities as per documented branch Processes, ensure Compliances.
- To facilitate customer servicing including claims. To ensure First Time Right (FTR) in all policy requests.
- To ensure Branch infrastructure facilities timely maintenance and to fix infrastructure discrepancies if any
- To identify, analyze, evaluate and mitigate the risk for Branch Ops Processes
80% Field job meeting customers for renewals.
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Branch Operations Executive
2 weeks ago
Hyderabad, Telangana, India Wego Consultants Full timeJob DescriptionWe are seeking a proactive Branch Operations Executive to manage renewals and branch activities. This role is a blend of field and administrative work, with a strong focus on customer service and service to sales through relationship management. The ideal candidate will be adept at communication and problem-solving, ensuring smooth operations...
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branch managers
2 weeks ago
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Branch Operation Executive
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