Customer Service Executive

Role: Customer Service ExecutiveLocation: Kankanady, MangaloreExperience: 2-3 yearsRoles & ResponsibilitiesAssist customers via phone, email, and chatHandle basic administrative tasksBasic knowledge of accounting & GSTResolve inquiries, troubleshoot issues, and provide solutionsMaintain accurate records of customer interactionsEnsure customer satisfaction...

This job is provided by Customer Service Process, Rotational weekly off and attractive incentive,Languages requirement - Kannada or Telugu or Tamil or Malayalam or Hindi and EnglishUrgent Openings employee vacancy is available

Job Title: Inbound Customer Service AgentLocation: MangaloreShifts: Rotational Shift including night shiftsEmployment Type: Full-TimeAbout Us:UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy,...

Job Title:Inbound Customer Service AgentLocation:MangaloreShifts:Rotational Shift including night shiftsEmployment Type:Full-TimeAbout UsUnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel...

Company DescriptionAU SMALL FINANCE BANK was founded by Mr. Sanjay Agarwal, a Chartered Accountant and first-generation entrepreneur, along with his proficient team. What began as AU Financiers aiming to be one of the fastest-growing NBFCs has now evolved into AU SMALL FINANCE BANK. Focusing on customer-centric solutions, the bank has continued to grow while...

Follow call scripts and use knowledge services offered to collect necessarily details from customers and create inquiries and reservations in the CRM application, document any complaints from customers and provide solutions, ensure prompt follow ups. Required Candidate profileExcellent Communication Skills in English, Rotational shift includes night shift,...

Service Manager – Roles and Responsibilities1. Customer Service ManagementEnsure high-quality customer service and satisfaction.Handle customer complaints, queries, and escalations promptly.Maintain strong customer relationships to promote retention and repeat business.Conduct periodic customer feedback surveys and implement improvements.2. Workshop &...

Job Description:To provide an effective link between the customer and the workshop, retain customers by meeting customer expectations and expand the range and quality of the service department's customer base with the objective of continuous flow of jobs to the workshop to maximize profitability within defined plans & policies.Ensure full coordination...

Key Responsibilities:Respond promptly to customer queries via phone, email, or chat.Provide accurate information regarding products, services, and company policies.Identify and resolve customer issues efficiently and effectively.Escalate complex cases to the relevant department or team leader when necessary.Maintain records of customer interactions,...

Experience: Minimum 2 years.Commission based on generating business .Key ResponsibilitiesGenerate and qualify new business leads through outreach (email, LinkedIn, calls, etc.).Manage and update CRM tools with lead data, communication history, and deal progress.Coordinate with internal teams (SEO, Paid Ads, Design, and Strategy) to prepare customproposals...