Customer service Officer and Gold valuations
3 days ago
Company Description
AU SMALL FINANCE BANK was founded by Mr. Sanjay Agarwal, a Chartered Accountant and first-generation entrepreneur, along with his proficient team. What began as AU Financiers aiming to be one of the fastest-growing NBFCs has now evolved into AU SMALL FINANCE BANK. Focusing on customer-centric solutions, the bank has continued to grow while aligning its interests with the larger community.
Role Description
This is a full-time on-site role located in Mangaluru for a Customer Service Officer specializing in Gold Valuations. The officer will be responsible for assessing the value of gold items presented by customers, providing exceptional customer service, addressing customer inquiries, ensuring customer satisfaction, and maintaining accurate records of valuations. Duties also include managing customer relationships and supporting bank operations to enhance the overall customer experience.
Qualifications
- Customer Service, Customer Support, and Customer Satisfaction skills
- Excellent Interpersonal Skills and Customer Experience skills
- Strong communication and problem-solving abilities
- Attention to detail and accuracy in gold valuation processes
- Previous experience in banking, finance, or similar roles is a plus
- Bachelor's degree in a relevant field is preferred
- Ability to work effectively in a team-oriented environment
-
Customer Service Representative
2 weeks ago
Mangalore, Karnataka, India Fernandes and Associates Full time ₹ 4,80,000 per yearWe are hiring Customer Service Representatives (CSR) for a reputed Jewellery Group in Dubai. The role involves customer interaction, sales,RequirementsMinimum 2 years of experience in Jewellery or Retail Sales.Background in Jewellery / Electronics / Clothing / Leather / Cosmetics / Perfume sales will be considered.Languages: Good command of English &...
-
Customer Service Executive
2 weeks ago
Mangalore, Karnataka, India Rapro Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe are looking for a International Customer Support Executive to join our team This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers Office cab/shuttle
-
Customer Service Representative
3 days ago
Mangalore, Karnataka, India EDHR Full time ₹ 2,00,000 - ₹ 4,00,000 per yearCompany OverviewEDHR is a leading Human Resources Services company specializing in education-based recruitment. By connecting qualified candidates with ideal job opportunities, we serve the unique needs of educational organizations. Our headquarters are in Bangalore, Karnataka, and we leverage advanced matching algorithms and a broad network to provide a...
-
Customer Service Executive
1 week ago
Mangalore, Karnataka, India OneCity Technologies Full time ₹ 13,000 - ₹ 19,000 per yearRole: Customer Service ExecutiveLocation: Kankanady, MangaloreExperience: 2-3 yearsRoles & ResponsibilitiesAssist customers via phone, email, and chatHandle basic administrative tasksBasic knowledge of accounting & GSTResolve inquiries, troubleshoot issues, and provide solutionsMaintain accurate records of customer interactionsEnsure customer satisfaction...
-
Inbound Customer Service Agent
7 days ago
Mangalore, Karnataka, India Unify CX Full time ₹ 3,00,000 - ₹ 4,50,000 per yearJob Title: Inbound Customer Service AgentLocation: MangaloreShifts: Rotational Shift including night shiftsEmployment Type: Full-TimeAbout Us:UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy,...
-
Inbound Customer Service Agent
5 days ago
Mangalore, Karnataka, India UnifyCX Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Title:Inbound Customer Service AgentLocation:MangaloreShifts:Rotational Shift including night shiftsEmployment Type:Full-TimeAbout UsUnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel...
-
Branch Officer
2 days ago
Mangalore, Karnataka, India b8d83a0a-a50d-4c3e-8d3e-804b6d2ff88e Full time ₹ 6,00,000 - ₹ 10,00,000 per yearCompany DescriptionAU SMALL FINANCE BANK, founded by Mr. Sanjay Agarwal, a Chartered Accountant and first-generation entrepreneur, began as AU Financiers before transitioning into a Small Finance Bank. With a legacy spanning over two decades, the bank is driven by a customer-centric approach to provide tailored financial solutions that cater to diverse...
-
Front Office Manager
2 weeks ago
Mangalore, Karnataka, India 88858bdc-e856-49c1-ba56-ff98c7968612 Full time ₹ 4,00,000 - ₹ 6,00,000 per yearWe are looking for a friendly, professional, and customer-oriented front office manager to join our team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing employee schedules, front office staff training, and perform the basic reconciling of receipts.You need...
-
Customer support
5 days ago
Mangalore, Karnataka, India Gatty surgical Full time ₹ 2,40,000 per yearKey Responsibilities:Respond promptly to customer queries via phone, email, or chat.Provide accurate information regarding products, services, and company policies.Identify and resolve customer issues efficiently and effectively.Escalate complex cases to the relevant department or team leader when necessary.Maintain records of customer interactions,...
-
Customer Relationship Executive
1 week ago
Mangalore, Karnataka, India EWA Properties Full time ₹ 3,80,000 - ₹ 11,40,000 per yearJoin EWA, a leading villa rental company, as a Customer Relations Executive We're looking for enthusiastic, service-oriented individuals to handle guest inquiries, manage bookings, and ensure a smooth and memorable experience for our clients.Responsibilities include: responding to customer inquiries, coordinating with internal teams for bookings and guest...