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Assistant Manager- HR Operations
2 weeks ago
Gurgaon, India
Permanent Role
Primary Responsibility
Support the HR Business Partners by managing business-as-usual tasks, providing both strategic and tactical support for HR interventions, and handling project-based HR initiatives as assigned. This includes day-to-day HR operations and administrative duties covering the full HR cycle, such as records management, leave and attendance, payroll, exit formalities, employee relations, and process management.
In addition, the role will focus on managing payroll, ensuring compliance, driving SOP adherence at the centers, and maintaining smooth coordination with stakeholders and QMC centers to address and resolve operational concerns.
Other Role Specifics
Monitor internal HR systems and databases
Manage and control HR policies and procedures, ensuring compliance with local legal requirements and corporate guidelines
Implement and enforce HR operations policies and procedures
Capture, analyse, and report HR trends
Implement the performance management process and develop/execute supporting systems
Design and implement training programs in coordination with internal trainers or external consultants
Ensure payroll and HR reports are accurate and completed on time
Maintain and update HR records
Report and publish HR dashboard metrics (headcount, leave, attendance, exit, etc.)
Research, analyse, and present HR data as required
Develop standard and ad-hoc reports, templates, dashboards, and metrics
Meet with management to discuss project requests, highlight issues, and provide recommendations
Troubleshoot HR data and reporting issues
Assist corporate teams in managing employee relations, disciplinary matters, and grievances
Act as a point of contact for employees regarding benefits and policy queries
Snapshot Of Tasks
Set and track HR team objectives
Monitor HR budgets
Create and implement company policies
Track key HR metrics
Advise managers and staff on HR policies and procedures
Create detailed HR cost reports
Recommend tools to improve HR processes (e.g., performance review systems)
Assist With
Terminations and resignations
Promotions and transfers
Payroll administration
Compensation And Benefits Analysis
Addressing performance issues
Advising department heads on HR matters and labour laws
Staff welfare, counselling, and conflict resolution
Execute performance appraisal cycles
Organize staff events (annual gatherings, team-building activities, etc.)
Maintain accurate employee data and records
Qualifications, Experience, And Education Requirements
Bachelor's degree or higher in Human Resources Management or related discipline
Minimum 3–4 years of experience in Human Resources, preferably in a manufacturing or factory environment
Strong knowledge of labour law and HR-related regulations
High proficiency in MS Office and HRIS systems
Proven payroll management experience
Experience in developing and implementing performance appraisal systems
Mandatory Skills
Strong analytical skills; prior MIS experience preferred
Excellent written and spoken English communication skills
Effective interpersonal skills for working with clients, visitors, and staff
Discretion, integrity, and attention to detail
Good time management and flexibility in working hours
Self-motivated with the ability to work independently
Strong listening skills
Preferred Skills
Team leadership capabilities
Negotiation skills
Experience in recruitment and training
Advisory skills
