Lead Solution Consultant

Job description

Company and benefits

Job ID

LEADS009228

Employment Type

Regular

Work Style

on-site

Location

Bangalore,INKA,India

Travel

25%

Role

Lead Solution Consultant

Company Overview:

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose — people —then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

Description

UKG (Ultimate Kronos Group) is an industry market leader known for leveraging cutting-edge technology to revolutionize workforce management. As we continue to expand our product footprint globally, we are creating new opportunities in India. Join our dynamic team and contribute to our mission of providing innovative solutions that empower businesses and employees alike.

Role Overview: As a Lead Solution Consultant / Solution Architect at UKG, you will play a pivotal role in delivering superior workforce management solutions to our clients. You will be accountable for your own success, utilizing your expert knowledge of workforce management software to design and implement solutions that maximize benefits for our customers. Your superior communication and presentation skills, coupled with your ability to manage complex environments and client relationships, will ensure your success in this role.

Key Responsibilities:

• Industry Expertise: Provide industry and workforce management expertise and best practices to benefit customers and colleagues.
• Requirement Assessment: Conduct workshops with senior members of customer organizations to drive requirement assessments.
• Solution Design: Architect comprehensive solutions that integrate UKG Pro WFM (Dimensions) with third-party products, ensuring alignment with business goals.
• Customization and Integration: Design and implement customizations and integrations to meet specific client needs.
• Documentation: Collect, analyze, validate, and document business requirements, creating detailed technical specifications for the implementation team.
• Build and Configuration: Oversee the build and configuration of the system, ensuring adherence to the original design and client requirements. Provide expert knowledge and best practices during the Build phase.
• Testing Support: Provide guidance and support during the testing phase, including functional testing, integration testing, and user acceptance testing (UAT).
• Best Practices: Advocate for and implement industry best practices in workforce management, process optimization, and system configuration.
• Process Optimization & Standardisation: Identify process dependencies, eliminate redundancies, and ensure efficient workflow. Establish common definitions, terminology, and naming conventions across projects.
• Effective Communication: Effectively communicate complex technical concepts to both technical and non-technical stakeholders using use cases, visual diagrams, and process flow charts.
• Client Management: Foster strong relationships and manage clients up to the CXO level, acting as a trusted advisor and ensuring high levels of client satisfaction.
• Mentoring: Mentor and provide guidance to team members on advanced modules and solutioning aspects.
• Travel: Travel up to 25% may be required to meet with clients and support project implementations.

Qualification:

Education: Bachelor's degree or equivalent in Computer Sciences or a related field.

• Experience:

o 12+ years of experience implementing or supporting enterprise software applications and hardware used in web environments (UKG Pro WFM/Workday/Ceridian/Oracle/PeopleSoft/SAP Human Resources/Payroll/Time and Labor).

o 6 to 8 years of experience in Workforce Management is a must.

o Relevant experience as a consultant in a similar application environment is desirable.

o Extensive experience in implementing solutions for large enterprise customers across multiple locations.

• Skills:

o Thorough understanding of business, process, and technology relating to workforce management.

o Experience with requirement gathering, solution designing, implementing, and configuring UKG Products.

o Extensive experience on UKG Pro WFM (Dimensions) modules like Time Keeping, Accruals, Leave, Advanced Scheduling, Forecasting, Attendance and Activities.

o Prior experience in supporting functional testing, integration testing, and UAT.

o Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base.

o Solid interpersonal skills to interface with co-workers and customers, managing specific tasks to completion with minimal direction.

o Excellent verbal and written communication skills.

If you are a seasoned professional with a passion for workforce management and a track record of delivering high-quality solutions, we would love to hear from you. Apply now and be a part of our exciting journey at UKG

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow

UKG is proud to be an equal-opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email

NOTICE ON HIRING SCAMS

UKG will never ask you for a copy of your driver's license, social security card, or passport during a job inter

ABOUT OUR JOB DESCRIPTIONS

All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.