Customer Support Executive

1 week ago


Bengaluru, Karnataka, India Omega Healthcare Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Looking for a motivated Customer Support Executive to join our team in the Healthcare industry. The ideal candidate will have 1-3 years of experience and be responsible for providing top-notch support to our customers.

Roles and Responsibility

  • Respond to customer inquiries and resolve issues professionally and promptly.
  • Provide excellent customer service through various communication channels.
  • Resolve customer complaints and concerns in a timely and efficient manner.
  • Collaborate with internal teams to improve overall customer satisfaction.
  • Develop and maintain a thorough understanding of our products and services.
  • Identify opportunities to upsell and cross-sell products or services.

Job Requirements

  • Proven experience in customer support or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong analytical and critical thinking skills.
  • Proficient in using computer software and technology.
  • Ability to build strong relationships with customers and internal stakeholders.


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