Sales Operations Manager

2 weeks ago


Gurgaon, Haryana, India TheKraftLane Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role Description

This is a full-time, on-site role for a Sales Operations Manager (Ground Operations) located in Gurugram. The Sales Operations Manager will be responsible for managing day-to-day ground operations to ensure optimum efficiency and customer satisfaction. Typical tasks include coordinating with various teams, overseeing operational processes, analyzing performance data, and implementing improvement strategies. This role also involves handling customer inquiries and complaints to maintain a high standard of customer service.

Qualifications

  • Strong Analytical Skills and Operations Management expertise
  • Proficiency in Communication and Customer Service
  • Experience in ensuring Customer Satisfaction
  • Excellent problem-solving and organizational skills
  • Bachelor's degree in Business, Operations Management, or a related field
  • Ability to work independently and manage multiple tasks effectively
  • Previous experience in a similar role is a plus


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