Customer Service Executive

2 weeks ago

Hyderabad, Telangana, India Essencea Full time ₹ 6,00,000 - ₹ 12,00,000 per year

As a Customer Service Associate, you will be responsible for managing client relationships, ensuring timely renewals, and driving customer retention. You will act as the main point of contact for clientsproviding support, resolving issues, and proactively engaging with them to renew subscriptions and identify opportunities for upselling.

Role & responsibilities

Key Responsibilities

Handle client interactions through calls

Drive renewals and subscription extensions, ensuring minimal churn.

Proactively follow up with clients whose subscriptions are due for renewal.

Build strong client relationships to increase satisfaction and loyalty.

Collaborate with internal teams (Sales, Support) to resolve client concerns quickly.

Provide clients with updates about new features and services.

Share client insights and feedback with the management team.

Preferred candidate profile

03 years of experience in client servicing, account management, or sales.

Strong communication, persuasion, and negotiation skills.

Customer-focused mindset with problem-solving abilities.

Landuages : Tamil or Malayalam + English ( Telugu , Hindi added advantage )

  • Customer Service Executive

    1 week ago

    Hyderabad, Telangana, India Tech Mahindra Business Process Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe're Tech Mahindra Business Process Services. We provide Next-Gen CX and back office transformation services using Design, Technology, Analytics and our talented People. We focus on Business Process as a Service (BPaaS) and BPO services across various industries including Telecom, Financial Services, Retail, Energy, Hospitality, Hi-Tech,...

  • Customer Service Executive

    1 week ago

    Hyderabad, Telangana, India Natural Power Asia Pvt. Ltd. Full time ₹ 9,300 - ₹ 2,50,930 per year

    Company: Natural Power Asia Pvt. Ltd.Location: Banjara Hills, HyderabadPosition: Customer Care ExecutiveExperience: YearsJob Summary:The Customer Care Executive will be the primary point of contact for clients, playing a crucial role in ensuring customer satisfaction and building long-term relationships. This position requires a professional who is adept at...

  • Customer Service Executive

    2 weeks ago

    Hyderabad, Telangana, India AWATAC USA, Inc. Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Job Title: Customer Support Executive – US (Freshers)Location: Hyderabad, India (Relocation Required)Shift: Night Shift (US Central Time)No. of Vacancies: 2Job Description:AWATAC Group is excited to announce 2 openings for the position of Customer Support Executive – USA to join our growing team in Hyderabad, India. This is an excellent opportunity for...

  • Customer Service Executive

    4 days ago

    Hyderabad, Telangana, India Arya Omnitalk Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Job DescriptionBasic Information-Designation Executive- Customer SupportExperience 0- 3+ YearEducation 12th / ITI / Diploma.Working location HyderabadDaily Roles And ResponsibilitiesTo look after Installation services like Maintenance Troubleshooting of GPS Units.Need to visit Customer Site regularly resolve their Problem related to GPS.Basic Knowledge of...

  • Operations and Customer Service Executive

    2 weeks ago

    Hyderabad, Telangana, India Prosavers Financial Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionProsavers Financial Services is a distributor of a diverse range of financial products, including Life Insurance, Health Insurance, Motor Insurance, Mutual Funds, Portfolio Management Service, Alternative Investments, Fixed Income Investments, Housing Loan, Business Loan, Mortgage Loans, and Personal Loans. We help individuals and families...

  • Customer Service Executive

    6 days ago

    Hyderabad, Telangana, India MDN Edify Education Pvt Ltd Full time ₹ 1,50,000 - ₹ 3,00,000 per year

    Job Title: Customer Service ExecutiveLocation: HyderabadCompany: Edischool MartAbout Edischool MartEdischool Mart is a one-stop solution for schools, students, and parents, offering a wide range of educational products, uniforms, stationery, and other school essentials. We are committed to providing seamless customer service and ensuring a smooth experience...

  • Customer Service Executive

    4 days ago

    Hyderabad, Telangana, India Writer Business Services Full time ₹ 1,56,000 - ₹ 2,52,000 per year

    ***Writer Information is hiring for Customer Service Executive (Voice Process)***Roles and ResponsibilitiesAssisting customers, resolving issues, and ensuring a positive experience.They handle inquiries, provide information, and offer solutions, often acting as the first point of contact for customers.Handle customer queries and resolving customer issues...

  • Customer Service Executive

    1 week ago

    Hyderabad, Telangana, India Harmony United Medsolutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Service Executive - CollectionsLocation: Hyderabad, TelanganaCompany: Harmony United Medsolutions Pvt. LtdAbout us:Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With...

  • Customer Service Executive

    2 days ago

    Hyderabad, Telangana, India Harmony United Psychiatric Care Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Service Executive - CollectionsLocation: Hyderabad, TelanganaCompany: Harmony United Medsolutions Pvt. Ltd About us:Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company....

  • Customer Service Executive

    16 hours ago

    Hyderabad, Telangana, India Harmony United Medsolutions Pvt Full time ₹ 50,000 - ₹ 7,00,000 per year

    Job Title: Customer Service Executive - CollectionsLocation: Hyderabad, TelanganaCompany: Harmony United Medsolutions Pvt. LtdAbout us:Harmony United Medsolutions Pvt. Ltd. [HUMS] is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. We at HUMS take pride in being a reliable partner as a Healthcare Management Company. With...