Customer Service Executive
2 days ago
Job Title: Customer Support Executive – US (Freshers)
Location: Hyderabad, India (Relocation Required)
Shift: Night Shift (US Central Time)
No. of Vacancies: 2
Job Description:
AWATAC Group is excited to announce 2 openings for the position of Customer Support Executive – USA to join our growing team in Hyderabad, India. This is an excellent opportunity for recent graduates with a passion for logistics and shipping, who are eager to build a career in customer support with a global organization.
As a Customer Support Executive, you will play a key role in managing US operations and providing high-quality customer service to our clients based in the United States. We are looking for dedicated and enthusiastic candidates who thrive in a fast-paced environment and are eager to contribute to the success of our team.
Responsibilities:
- Provide outstanding customer support to clients in the USA through various communication channels.
- Manage inquiries related to logistics and shipping operations.
- Resolve customer issues and concerns efficiently and professionally.
- Collaborate with internal teams to ensure the timely and accurate delivery of services.
- Maintain professionalism and a high level of customer satisfaction in all interactions.
Requirements:
- Recent graduates with a BBA or MBA in Logistics and Shipping (or a similar field).
- Strong English communication skills (both written and verbal).
- Solid understanding of logistics and shipping principles.
- Ability to thrive in a fast-paced, dynamic work environment.
- Willingness to work night shifts (US Central Time).
- Open to relocating to Hyderabad for the role.
Interested may share updated CV to
Job Types: Full-time, Fresher
Pay: ₹20, ₹25,000.00 per month
Benefits:
- Provident Fund
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have a degree or certification in Logistics and Shipping or a related field?
Shift availability:
- Night Shift (Required)
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