Reservations And Community Executive

14 hours ago

Pune, Maharashtra, India Nagarik Commune Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Location: Pune, India

Type: Full-time | On-site

About Us

Nagarik Commune is a boutique hospitality and community-driven brand that blends design, comfort, and meaningful human connections. We host travelers, professionals, and creatives, building a space where people feel at home and part of a vibrant community.

Role Overview

We are looking for a Reservations & Community Executive who will be the face of Nagarik Commune—managing guest reservations, ensuring smooth front office operations, and fostering our unique community vibe. This role is perfect for someone who loves hospitality, enjoys engaging with people, and has an eye for detail.

Key Responsibility

  • Reservations & Front Office
  • Manage bookings across OTAs (Airbnb, , Goibibo, etc.) and direct channels.
  • Handle check-in/check-out process with warmth and efficiency.

  • Maintain reservation records and coordinate room allocations.

  • Community Engagement

  • Welcome guests, introduce them to the space, and ensure a comfortable stay.
  • Organize small events, meetups, or activities to encourage community interaction.

  • Act as the go-to person for guest queries, feedback, and experiences.

  • Operations & Coordination

  • Work closely with housekeeping and operations to ensure smooth functioning.
  • Handle guest concerns with professionalism and problem-solving.
  • Ensure brand standards are maintained across all touchpoints.

Desired Skills And Qualities

  • Previous experience in hospitality, co-living, hostels, or boutique hotels is a plus. Freshers can also apply.
  • Strong communication skills (English (fluent) + Hindi; knowledge of Marathi is an advantage).
  • Familiarity with OTAs and reservation systems.
  • Outgoing, people-oriented personality with a community-first mindset.

What We Offer:

  • INR /month with in-house stay and meals.
  • Exposure to hospitality + community-building in a unique brand environment.
  • A vibrant workplace with creative, like-minded people.
  • Opportunity to shape and grow with an emerging hospitality concept.

How To Apply:

Send your CV and a short note on
why you'd be a great fit for Nagarik Commune
to

or call at

with the subject line:
Application – Reservations & Community Executive
.

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