Reservations & Community Executive in Pune

2 weeks ago

Pune, Maharashtra, India Nagarik Commune Full time ₹ 5,00,000 - ₹ 20,00,000 per year

Location: Pune, India

Type: Full-time | On-site

About Us
Nagarik Commune is a boutique hospitality and community-driven brand that blends design, comfort, and meaningful human connections. We host travelers, professionals, and creatives, building a space where people feel at home and part of a vibrant community.

Role Overview
We are looking for a Reservations & Community Executive who will be the face of Nagarik Commune—managing guest reservations, ensuring smooth front office operations, and fostering our unique community vibe. This role is perfect for someone who loves hospitality, enjoys engaging with people, and has an eye for detail.

Key Responsibilities

  • Reservations & Front Office

Manage bookings across OTAs (Airbnb, , Goibibo, etc.) and direct channels.

Handle check-in/check-out process with warmth and efficiency.

Maintain reservation records and coordinate room allocations.

  • Community Engagement

Welcome guests, introduce them to the space, and ensure a comfortable stay.

Organize small events, meetups, or activities to encourage community interaction.

Act as the go-to person for guest queries, feedback, and experiences.

  • Operations & Coordination

Work closely with housekeeping and operations to ensure smooth functioning.

Handle guest concerns with professionalism and problem-solving.

Ensure brand standards are maintained across all touchpoints.

What We Offer
INR /month (during probation) and 2LPA of with in-house stay and meals.

Exposure to hospitality + community-building in a unique brand environment.

A vibrant workplace with creative, like-minded people.

Opportunity to shape and grow with an emerging hospitality concept.

About Company: Nagarik Commune is a boutique hospitality and community-driven brand that blends design, comfort, and meaningful human connections. We host travelers, professionals, and creatives, building a space where people feel at home and part of a vibrant community.

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