Quality Assurance Analyst Service Assurance

2 days ago

Noida, Uttar Pradesh, India NTT DATA, Inc. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Quality Assurance Analyst Service Assurance (Transact Production Support)

Summary of role :

We are looking for a QA professional with hands-on Transact production support experience to drive quality validation, regression assurance, and UAT support post go-live for corporate lending modules. The ideal candidate should have a strong background in quality assurance, production support, and service management, with a focus on delivering exceptional customer experience.

Key Responsibilities:

  • Analyze production defects, create test scenarios, and support root cause validation.
  • Develop and execute test plans, test cases, and scripts to validate system functionality and performance.
  • Validate fixes, patches, and enhancements deployed to production, and timely resolution of service issues within SLA targets, accuracy and completeness of test cases and defect tracking.
  • Develop, maintain, and conduct regression test, functional, and performance testing for production changes and updates for T24 Lending.
  • Coordinate UAT with business stakeholders, track defects, and oversee closure.
  • Support release readiness checks, environment validations, and smoke testing.
  • Document test results, QA sign-off, and traceability matrices.
  • Collaborate with BA and technical analysts for seamless defect resolution.
  • Ensure testing standards, quality processes, and best practices are followed.

Skills and Qualifications:

  • 5-8 years of QA experience in banking, with 3+ years in Transact testing, production support with strong domain knowledge in SME/Corporate lending.
  • Strong understanding of T24 Lending modules, workflows, and integrations. In-depth knowledge of multiple modules (including Arrangement Architecture AA) of Core Banking Transact.
  • Experience in incident-based testing, regression validation, and change support.
  • Working knowledge of JIRA, Confluence, ALM, and proficiency in testing tools and methodologies (e.g., Selenium, JIRA, Postman).
  • Familiarity with Agile and ITIL processes.
  • Strong analytical and communication skills

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