Quality Assurance Manager

2 days ago

Noida, Uttar Pradesh, India Videotex International Pvt. Ltd. Full time ₹ 15,00,000 - ₹ 30,00,000 per year

Job Title: Head – Quality Assurance Head

Location: Greater Noida

Department: Quality

Reports To: Director / Managing Director

Experience: Minimum 15 years (with at least 5 years in a leadership role in LED TV or Electronics Manufacturing)

Industry: Consumer Electronics / LED TV / Home Appliances / EMS

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Role

We are looking for a dynamic and experienced Quality Head to lead the Quality Assurance function for our LED TV manufacturing operations and ensure excellence across product, process, and customer experience.

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Role Objective

To lead and oversee the entire Quality Assurance and Quality Control function for LED TV manufacturing — ensuring adherence to quality standards, continuous improvement of processes, and zero-defect product delivery to customers and OEM partners.

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Key Responsibilities

1. Quality Strategy & Leadership

* Define and implement quality systems, policies, and standards aligned with company goals and ISO requirements.

* Lead and mentor the QA/QC teams across incoming, in-process, and outgoing quality stages.

* Drive a zero-defect culture across manufacturing lines and supplier ecosystem.

2. Incoming Quality Control (IQC)

* Ensure strict inspection of components and materials (panels, mainboards, plastics, power supplies, etc.) before production.

* Collaborate with sourcing and vendor teams to qualify, audit, and improve supplier quality.

* Track supplier-wise rejection trends and initiate CAPA (Corrective & Preventive Actions).

3. In-Process Quality Control (IPQC)

* Monitor and control process quality parameters during SMT, assembly, and final line stages.

* Establish in-line checkpoints, standard inspection procedures (SIP), and work instructions.

* Lead process audits, SPC (Statistical Process Control), and defect analysis for yield improvement.

4. Outgoing Quality Assurance (OQA)

* Oversee final product testing, burn-in, reliability, and aging tests before dispatch.

* Ensure adherence to brand and OEM customer quality requirements.

* Implement end-of-line audit systems for defect traceability and corrective actions.

5. Field & Customer Quality

* Monitor field failures, service return analysis (RMA), and warranty claim trends.

* Coordinate with service and R&D teams for root cause analysis (RCA) and design feedback loops.

* Create regular MIS reports on field performance, customer complaints, and resolutions.

6. Continuous Improvement

* Drive Kaizen, Six Sigma, and Lean initiatives for process capability enhancement.

* Implement automated inspection and testing systems where feasible.

* Work with R&D to validate new product designs for manufacturability and reliability.

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Key Skills & Requirements

* BE/B.Tech in Electronics / Electrical / Mechanical Engineering.

* Minimum 15 years of experience in Quality Management within LED TV / Consumer Electronics / Consumer Appliances/EMS industries.

* Strong knowledge of PCBA, SMT, Plastic, Power Supply, and Final Assembly process quality.

* Hands-on experience with ISO 9001, 14001, and 45001 systems, ESD S20:21

* Proven ability to lead and build high-performing QA teams.

* Expertise in problem-solving tools – 8D, FMEA, Pareto, Ishikawa, CAPA, SPC, MSA.

* Strong communication and cross-functional coordination skills.

* Result-oriented, disciplined, and process-driven mindset.

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