Quality Assurance head

2 days ago

Noida, Uttar Pradesh, India Videotex International Pvt. Ltd. Full time ₹ 8,00,000 - ₹ 24,00,000 per year

Job Title: Head – Quality Assurance Head

Location: Greater Noida, UP

Department: Quality Assurance

Reports To: Director / Managing Director

Experience: Minimum 15 years (with at least 5 years in a leadership role in LED TV or Electronics Manufacturing)

Industry: Consumer Electronics / LED TV / Home Appliances / EMS

⸻

Role

We are looking for a dynamic and experienced
Quality Head

to lead the Quality Assurance function for our LED TV (ODM) manufacturing operations and ensure excellence across product, process, and customer experience.

⸻

Role Objective

To lead and oversee the entire
Quality Assurance and Quality Control function

for LED TV manufacturing — ensuring adherence to quality standards, continuous improvement of processes, and zero-defect product delivery to customers and OEM partners.

⸻

Key Responsibilities

1. Quality Strategy & Leadership


• Define and implement
quality systems, policies, and standards

aligned with company goals and ISO requirements.


• Lead and mentor the QA/QC teams across incoming, in-process, and outgoing quality stages.


• Drive a
zero-defect culture

across manufacturing lines and supplier ecosystem.

2. Incoming Quality Control (IQC)


• Ensure
strict inspection of components and materials

(panels, mainboards, plastics, power supplies, etc.) before production.


• Collaborate with sourcing and vendor teams to
qualify, audit, and improve supplier quality

.


• Track supplier-wise rejection trends and initiate CAPA (Corrective & Preventive Actions).

3. In-Process Quality Control (IPQC)


• Monitor and control
process quality parameters

during SMT, assembly, and final line stages.


• Establish
in-line checkpoints

, standard inspection procedures (SIP), and work instructions.


• Lead process audits, SPC (Statistical Process Control), and defect analysis for yield improvement.

4. Outgoing Quality Assurance (OQA)


• Oversee
final product testing, burn-in, reliability, and aging tests

before dispatch.


• Ensure adherence to brand and OEM customer quality requirements.


• Implement
end-of-line audit systems

for defect traceability and corrective actions.

5. Field & Customer Quality


• Monitor
field failures, service return analysis (RMA), and warranty claim trends

.


• Coordinate with service and R&D teams for
root cause analysis (RCA)

and design feedback loops.


• Create regular MIS reports on field performance, customer complaints, and resolutions.

6. Continuous Improvement


• Drive
Kaizen, Six Sigma, and Lean initiatives

for process capability enhancement.


• Implement
automated inspection and testing systems

where feasible.


• Work with R&D to validate new product designs for manufacturability and reliability.

⸻

Key Skills & Requirements


•
BE/B.Tech in Electronics / Electrical / Mechanical Engineering.


• Minimum
15 years

of experience in
Quality Management

within
LED TV / Consumer Electronics / Consumer Appliances/EMS

industries.


• Strong knowledge of
PCBA, SMT, Plastic, Power Supply, and Final Assembly process quality

.


• Hands-on experience with
ISO 9001, 14001, and 45001 systems, ESD S20:21


• Proven ability to lead and build high-performing QA teams.


• Expertise in problem-solving tools –
8D, FMEA, Pareto, Ishikawa, CAPA, SPC, MSA.


• Strong communication and cross-functional coordination skills.


• Result-oriented, disciplined, and process-driven mindset.

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