Customer Care Manager

3 days ago

Kannur, Kerala, India FOOD ALLIANCE (Supreme Food Co) Full time ₹ 1,88,082 - ₹ 4,93,205 per year
  • Supervising a team of customer support professionals.
  • Monitoring the entire customer service process.
  • Resolving customer issues brought to your attention.
  • Creating procedures and policies for effective customer service.
  • Planning how to train customer support professionals.
  • Standardizing the customer service delivery of an organization.
  • Interviewing the skills of potential candidates through relevant questions.
  • Recruiting the best candidates from a wide range of interviewees.
  • Tracking the work of every customer service representative in the team.
  • Performing quality assurance surveys with customers.
  • Conveying customers' feedback to the team.
  • Fixing appointments according to the convenience of clients and customers.
  • Interacting with customers to determine whether they have a desirable and shareable experience.
  • Helping every customer service professional improve.
  • Possessing the knowledge and ability to improve customer service of the organization.
  • Creating a pleasant work environment for customer service professionals

Job Type: Full-time

Pay: ₹15, ₹41,017.76 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person

  • Customer Care Executive

    1 day ago

    Kannur, Kerala, India BTRAC Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    We are seeking a proactive and customer-oriented Customer Care Executive with strong communication skills. The ideal candidate will have prior experience in handling customer interactions and providing effective support, ensuring excellent customer satisfaction.Key Responsibilities:Handle inbound and outbound calls, emails, and messages to assist...

  • Customer Care Executive

    1 week ago

    Kannur, Kerala, India Mazi Diktyo International Private Limited Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    We are seeking a proactive and customer-oriented Customer Care Executive with strong communication skills. The ideal candidate will have prior experience in handling customer interactions and providing effective support, ensuring excellent customer satisfaction.Key Responsibilities:Handle inbound and outbound calls, emails, and messages to assist...

  • Customer Care Officer

    2 weeks ago

    Kannur, Kerala, India BSS GREEN LIFE Full time ₹ 96,000 - ₹ 1,20,000 per year

    VACANCY: Customer care officer - office based job (only Female)Work location will be BSS GREEN LIFE- ROYAL CITY COMPLEX, OPP INDIAN COFFEE HOUSE, NEAR OLD BUS STAND,PAYYANUR,KANNUR Salary: 8 k to 10 k + incentiveworking hours 9am to 5.30 pm or 9.30am to 6pmEducation: +2 /degree/diploma .computer knowledge is must.Candidates residing with 15 km are preferred...

  • customer care executive vc 1309

    1 week ago

    Kannur, Kerala, India UNIQUEFORM Full time ₹ 1,80,000 - ₹ 2,70,000 per year

    IMMEDIATE HIRINGCall Us/Whatsapp Immediately To Ensure Your Opportunity Get registered at one of the most promising consultancies at Kannur district. We provide job opportunities to all the candidates registered with us. To know more about the job vacancy contact Riddhi Management Consultancy.POST: CUSTOMER CARE EXECUTIVE VC 1309LOCATION:...

  • Customer Care Executive

    5 days ago

    Kannur, Kerala, India Satirth Bussiness Solutions Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Key ResponsibilitiesMultilingual Support: Handle inbound and outbound customer inquiries efficiently via phone, email, and chat. A key requirement is providing fluent and professional support in the Hindi language.Problem Resolution: Diagnose and resolve customer issues, complaints, and requests with speed, accuracy, and a customer-first attitude.Product...

  • Customer Relationship Manager

    1 week ago

    Kannur, Kerala, India Ideal Decor Home Private Limited Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Customer Relationship Manager – Duties and Responsibilities1. Customer Engagement & Relationship BuildingBuild and maintain strong, long-term relationships with existing and new customers.Ensure a high level of customer satisfaction through personalized service and timely communication.Handle customer queries, feedback, and complaints promptly and...

  • CRM (Customer Relationship Manager)

    1 day ago

    Kannur, Kerala, India RJ Atlas Jewellery Full time ₹ 1,44,000 - ₹ 2,04,000 per year

    we are hiring for those who are responsible for building and maintaining strong relationships with customers to enhance satisfaction, loyalty, and retention. The role involves understanding customer needs, ensuring high-quality service, resolving issues efficiently, and developing strategies to improve the overall customer experience and brand trust.Key...

  • customer relation manager vc 1280

    2 weeks ago

    Kannur, Kerala, India UNIQUEFORM Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    IMMEDIATE HIRINGCall Us/Whatsapp Immediately To Ensure Your Opportunity Get registered at one of the most promising consultancies at Kannur district. We provide job opportunities to all the candidates registered with us. To know more about the job vacancy contact Riddhi Management Consultancy.POST: CUSTOMER RELATIONSHIP MANAGER VC 1280LOCATION:...

  • Customer Relationship Executive

    1 week ago

    Kannur, Kerala, India Bharti Airtel Limited Full time ₹ 1,80,000 - ₹ 2,28,000 per year

    Job Title: Customer Relationship ExecutiveLocation: Kannur, KeralaJob Type: Full-time, On-siteSalary: ₹15,000 – ₹19,000 per month (CTC)Job Summary:We are seeking a Customer Relationship Executive to provide excellent customer service and maintain positive relationships with our clients. The ideal candidate will handle walk in customer queries, generate...

  • Sr. Digital Marketing Executive

    2 weeks ago

    Kannur, Kerala, India Mazi Diktyo International Private Limited Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    We are seeking an experienced and driven Sr. Digital Marketing Executive to oversee the operations of our business and manage a talented team comprising designers, content writers, customer care representatives, and digital marketers. The ideal candidate will have a strong background in digital marketing, excellent leadership skills, and a strategic...