Front Office Associate
16 hours ago
Company Description
Better Life Homes is a community living arrangement located in the serene Kasauli Hills of Himachal Pradesh, providing active seniors with a fulfilling lifestyle. The community is designed to offer modern, well-lit apartments combined with the assurance of lifelong wellness and companionship. With a strong focus on meeting the personal needs and expectations of senior residents, Better Life Homes creates a vibrant and supportive environment.
Role Description
This is a full-time, on-site position for a Front Office Associate based in Solan. The primary responsibilities include managing reception duties, assisting with guest check-ins, handling phone calls professionally, and ensuring exceptional customer service. The role demands efficient communication and organizational skills to deliver a seamless front office experience for residents and visitors.
Qualifications
- Strong reception and administrative skills including Receptionist Duties, Check-in processes, and Phone Etiquette
- Proven experience in Customer Service roles with excellent interpersonal skills
- Effective Communication skills to manage interactions with residents, visitors, and team members
- Organizational abilities and attention to detail
- Adaptability and a positive attitude toward solving on-site queries or concerns
- Previous experience in hospitality or community living environments is a plus
- Basic computer skills and familiarity with standard office software
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