Receptionist

1 day ago


Solan, Himachal Pradesh, India Hotel Paradise Full time

Hotel Paradise Old Bus Stand Position Receptionist Job Summary The Receptionist will be the first point of contact for guests at Hotel Paradise They will manage front desk operations ensure smooth check-ins and check-outs and provide excellent customer service to create a welcoming experience Key Responsibilities Greet guests warmly and assist with check-in and check-out procedures Answer phone calls emails and guest inquiries promptly and professionally Maintain guest records reservations and room allocation Handle payments billing and basic accounts related to front desk Coordinate with housekeeping and other departments to fulfill guest requests Maintain the reception area in a clean and organized manner Handle guest complaints politely and escalate issues when necessary Ensure adherence to hotel policies and security standards Qualifications Skills Minimum 12th pass diploma degree in hospitality preferred Prior experience as a receptionist or in customer service hotel experience an advantage Strong communication skills in English and Hindi Basic computer knowledge MS Office email booking software Presentable polite and customer-focused attitude Ability to multitask and remain calm under pressure Work Details Location Hotel Paradise Old Bus Stand Job Type Full-time Shift duties as per hotel schedule Salary As per industry standards Job Type Full-time Pay 10 078 03 - 15 000 00 per month Work Location In person


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