Receptionist

5 days ago

Solan, India Impact Tiles Gallery Full time

**Hiring for sister concern company**

**Ananta Hotels & Resort**

**Job Title**: Receptionist
**Department**: Front Office

**Address**: Montclair Ananta Elite, Chester Hills, Near st. Luke School, Mall Road, Solan, 173212, Himachal Pradesh

**Requirement**:
**Job Summary**:
The Receptionist is the face of the hotel, providing the first point of contact for guests. She is responsible for welcoming guests, handling check-in/check-out procedures, answering inquiries, and providing exceptional customer service to ensure guests have a memorable experience.

**Key Responsibilities**:

- **Guest Check-in/Check-out**:

- Greet guests warmly upon arrival and manage the check-in/check-out process efficiently.
- Ensure proper documentation, verify guest identification, and process payments.
- **Reservation Management**:

- Handle phone and online reservations, ensuring accuracy and timeliness in updating booking systems.
- Respond to booking inquiries, changes, and cancellations.
- **Customer Service**:

- Provide concierge services, including answering questions, offering recommendations, and assisting with any special requests.
- Address and resolve guest complaints or direct them to the appropriate manager when necessary.
- Offer information about the hotel’s services, amenities, and local attractions.
- **Communication**:

- Serve as the liaison between guests and other hotel departments (housekeeping, maintenance, etc.) to address issues or requests.
- Ensure prompt communication with the team to maintain smooth operations at all times.
- **Administrative Duties**:

- Manage the reception area, ensuring it is clean, organized, and welcoming.
- Maintain records, logs, and reports, including guest accounts, room status, and inventory of front desk supplies.
- Ensure compliance with hotel policies and procedures.
- **Payment Processing**:

- Handle cash, credit card transactions, and billing for guests efficiently and accurately.
- **Safety and Security**:

- Ensure guest and staff safety by following hotel security protocols and procedures.
- Report any suspicious activity or security concerns to the manager.

**Qualifications**:

- High school diploma or equivalent; a degree in hospitality is a plus.
- Prior experience as a receptionist or in a customer service role, ideally in the hotel industry.
- Excellent communication and interpersonal skills.
- Proficiency in hotel management software (e.g., Opera, PMS systems) and MS Office Suite.
- Ability to handle stressful situations with poise and professionalism.
- Friendly, approachable, and well-groomed.
- Fluency in English; knowledge of other languages is an asset.

Contact us**:8091594517**

Pay: ₹10,000.00 - ₹15,000.00 per month

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

  • Receptionist

    2 weeks ago

    Solan, India Hotel Paradise Full time

    **Hotel Paradise, Old Bus Stand** **Position** Receptionist **Job Summary** The Receptionist will be the first point of contact for guests at Hotel Paradise. They will manage front desk operations, ensure smooth check-ins and check-outs, and provide excellent customer service to create a welcoming experience. **Key Responsibilities** - Greet guests...

  • Front Desk Receptionist

    1 week ago

    Solan, Himachal Pradesh, India KITCHEN KING Full time ₹ 96,000 - ₹ 2,28,468 per year

    Required trained front office receptionist for the restaurant at Salogra kitchen king solan with smiling face and knowledge to handle the customer. The growth in salary will depend on the skill of the educational qualification must be plus to or higher.Job Type: Full-timePay: ₹8, ₹19,039.17 per monthBenefits:Food providedLeave encashmentProvident...

  • Receptionist

    3 weeks ago

    Solan, HP, IN J.P HealthCare Full time

    JP Healthcare a leading third-party cosmetic manufacturer is seeking a professional and friendly Receptionist to be the first point of contact for our clients and visitors The ideal candidate will have excellent communication skills a welcoming personality and the ability to manage administrative tasks efficiently Key Responsibilities Greet and welcome...

  • Receptionist

    4 days ago

    Solan, HP, IN Hotel Paradise Full time

    Hotel Paradise Old Bus Stand Position Receptionist Job Summary The Receptionist will be the first point of contact for guests at Hotel Paradise They will manage front desk operations ensure smooth check-ins and check-outs and provide excellent customer service to create a welcoming experience Key Responsibilities Greet guests warmly and assist with check-in...

  • Front Desk Receptionist

    4 weeks ago

    Solan, HP, IN KITCHEN KING Full time

    Required trained front office receptionist for the restaurant at Salogra kitchen king solan with smiling face and knowledge to handle the customer The growth in salary will depend on the skill of the candidate the educational qualification must be plus to or higher Job Type Full-time Pay 8 199 28 - 19 039 17 per month Benefits Food provided Leave encashment...

  • Receptionist

    2 weeks ago

    Solan, Himachal Pradesh, India Hotel Paradise Full time ₹ 2,10,675 - ₹ 4,20,000 per year

    Job Title: Housekeeping StaffLocation: Hotel Premjees ParadiseEmployment Type: Full-TimeResponsibilitiesClean guest rooms, bathrooms, corridors & lobbyChange bed sheets, towels, toiletries & maintain hygiene standardsMaintain guest laundry and linen room stockEnsure rooms are ready before check-in timeCheck & report maintenance issues (AC, lights, plumbing...

  • Receptionist

    2 weeks ago

    Solan, India Hotel Paradise Full time

    **Job Title: Housekeeping StaffLocation**: Hotel Premjees Paradise**Employment Type**: Full-Time**Responsibilities** - Clean guest rooms, bathrooms, corridors & lobby - Change bed sheets, towels, toiletries & maintain hygiene standards - Maintain guest laundry and linen room stock - Ensure rooms are ready before check-in time - Check & report maintenance...

  • Receptionist/administration

    7 days ago

    Solan, India NOBLE PRINTING PRESS PRIVATE LIMITED Full time

    Greeting and Welcoming Visitors - Answering and Screening Phone Calls - Managing Appointments and Schedules - Maintaining a Clean and Organized Reception Area - Data Entry and Record Keeping **Job Type**: Permanent Pay: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Morning shift Supplemental Pay: - Yearly...

  • Receptionist/administrator

    21 hours ago

    Solan, India Superfast Constructions & Services Full time

    Knowledge of Tally, GST, TDS, EP & ESI Returns - PMS & Employee Engagement activities - Attendance management & leave management. - Handling Payroll System & Statutory compliances - Maintenance of employee data & personnel files - Responsible for handling HR Generalist activities - Preparing Invoices, Vouchers etc - Data entry in tally - Accounts checking...

  • Receptionist

    2 weeks ago

    Solan, HP, IN Hotel Paradise Full time

    Job Title Housekeeping StaffLocation Hotel Premjees ParadiseEmployment Type Full-TimeResponsibilities Clean guest rooms bathrooms corridors lobby Change bed sheets towels toiletries maintain hygiene standards Maintain guest laundry and linen room stock Ensure rooms are ready before check-in time Check report maintenance issues AC lights plumbing etc Handle...