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Receptionist

2 weeks ago

Solan, India Hotel Paradise Full time

**Hotel Paradise, Old Bus Stand**

**Position**

Receptionist

**Job Summary**

The Receptionist will be the first point of contact for guests at Hotel Paradise. They will manage front desk operations, ensure smooth check-ins and check-outs, and provide excellent customer service to create a welcoming experience.

**Key Responsibilities**
- Greet guests warmly and assist with check-in and check-out procedures.
- Maintain guest records, reservations, and room allocation.
- Handle payments, billing, and basic accounts related to front desk.
- Coordinate with housekeeping and other departments to fulfill guest requests.
- Maintain the reception area in a clean and organized manner.
- Handle guest complaints politely and escalate issues when necessary.
- Ensure adherence to hotel policies and security standards.

**Qualifications & Skills**
- Minimum 12th pass; diploma/degree in hospitality preferred.
- Prior experience as a receptionist or in customer service (hotel experience an advantage).
- Strong communication skills in English and Hindi.
- Presentable, polite, and customer-focused attitude.
- Ability to multitask and remain calm under pressure.

**Work Details**
- Location: Hotel Paradise, Old Bus Stand
- Shift duties as per hotel schedule
- Salary: As per industry standards

Pay: ₹10,078.03 - ₹15,000.00 per month

Work Location: In person