Front Desk Assistant

2 days ago

Solan, Himachal Pradesh, India KITCHEN KING Full time ₹ 90,000 - ₹ 1,80,000 per year

Job Title

Front Desk Cashier / Front Office Cashier

Reports To

Front Office Manager / Office Manager

Job Summary

The Front Desk Cashier is the first point of contact for clients/customers/guests and is responsible for handling financial transactions, maintaining accurate records, providing customer service, and supporting the front desk operations.

Key Responsibilities & Duties

  • Greet visitors/guests in a courteous, professional manner
  • Process payments (cash, credit/debit cards, checks, digital payments) and issue receipts
  • Post charges, refunds, and adjustments to customer/guest accounts
  • Reconcile daily/shift transactions and balance the cash drawer
  • Deposit cash or transfer funds according to company procedure
  • Resolve billing or payment discrepancies
  • Answer customer/guest inquiries related to billing, services, or general information
  • Assist with check‑in / check‑out (if applicable in hospitality)
  • Maintain neatness and organization of front desk / cashier area
  • Prepare reports (end-of-day, shifts, cash variance, etc.)
  • Follow all cash handling, security, and accounting policies
  • Liaise with other departments (e.g., housekeeping, accounting) for billing or account issues
  • May assist in training new cashiers or front desk staff
  • Perform light clerical duties (filing, data entry, phone calls)
  • Other duties as assigned by supervisor

Qualifications & Skills

Education / Certifications

  • High school diploma or equivalent required
  • Additional training in hospitality, accounting, or customer service is a plus

Experience

  • Previous cashier, front desk, or customer service experience preferred
  • Experience using Point of Sale (POS) systems, billing / accounting software

Skills & Competencies

  • Strong numerical ability and attention to detail
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast‑paced environment
  • Basic computer skills: MS Office, POS, billing systems
  • Integrity, reliability, and trustworthiness (handles money)
  • Good problem solving and conflict resolution skills

Working Conditions

  • Standing or sitting for prolonged periods
  • Handling money and working with computers/registers
  • Often in a fast‑paced environment with multiple simultaneous demands
  • May require shifts, weekends, or holidays depending on business needs

Job Types: Full-time, Permanent, Fresher

Pay: ₹9, ₹15,000.00 per month

Benefits:

  • Food provided

Work Location: In person

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