Guest Service Associate

3 days ago

Solan, India Surya funcity ltd. Full time

1. Front office GSA / Sr GSA - Provide excellent customer service to guests by taking orders, answering questions about menu items, and making recommendations.

Record guest orders accurately and relay them to the kitchen or bar staff. Ensure that special dietary requirements or requests are noted and communicated.

Serve food and drinks to guests, adhering to the hotel's service standards, including proper etiquette and timing.

Prepare and set tables for dining, ensuring that they are clean, well-arranged, and properly equipped with utensils, glassware, and napkins.

Be knowledgeable about the menu items, including ingredients, preparation methods, and pricing, in order to answer guest inquiries.

Suggest additional menu items, specials, or beverages to enhance the guest's dining experience and increase revenue.

Present bills to guests, process payments, and provide change or receipts. Handle any billing inquiries or issues.

Ensure that dining areas are clean, tidy, and well-maintained. Clear and reset tables for the next guests.

Adhere to food safety and hygiene standards, as well as any legal or hotel-specific regulations related to alcohol service.

Pay: ₹10,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Day shift

Work Location: In person

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